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Capgemini
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ServiceNow HRSD Consultant

ServiceNow HRSD Consultant

Capgemini

2 - 5 years

5 - 9 Lacs

Kolkata

Posted:1 day ago| Platform:

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Skills Required

project management life cycle management workflow analysis servicenow hr processes hr service delivery hrsd human resource management hr operations talent management talent acquisition employee engagement itsm recruitment servicenow development

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role
We are seeking an experienced ServiceNow HRSD (Human Resources Service Delivery) Consultant to join our team. The successful candidate will be responsible for implementing, configuring, and supporting the ServiceNow HRSD module for our clients. This role requires a deep understanding of ServiceNow's HRSD capabilities, as well as strong technical and consulting skills. In this role you will play a key role in:

Analyze client requirements and design solutions using ServiceNow HRSD to meet their HR service delivery needs.

Configure and customize the ServiceNow HRSD module, including workflows, forms, reports, and integrations with other HR systems.

Develop and implement best practices for HR service delivery processes, such as employee onboarding, offboarding, and case management.

Provide training and knowledge transfer to client teams on the ServiceNow HRSD module and related processes.

Collaborate with cross-functional teams, including HR, IT, and business stakeholders, to ensure successful implementation and adoption.

Troubleshoot and resolve issues related to the ServiceNow HRSD module, and provide ongoing support and maintenance.

Stay up-to-date with the latest ServiceNow HRSD features and updates, and contribute to continuous improvement initiatives.

Your Profile
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Experience working with ServiceNow HRSD Certified ServiceNow System Administrator or equivalent certification is preferred. Strong understanding of HR processes, such as employee lifecycle management, case management, and knowledge management. Experience in project management, requirements gathering, and solution design. What you'll love about working here

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.

Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.

At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

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Capgemini

IT Services and IT Consulting

Paris France

10001 Employees

5121 Jobs

Key People

Aiman Ezzat

Chief Executive Officer
Carole Ferrand

Group Chief Financial Officer
Gerry McAvoy

Group Executive Vice President
Kakha Tskhakaia

Global CTO
Shannon McCarthy

Chief Marketing Officer

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ServiceNow HRSD Consultant