We are seeking a seasoned and visionary Payroll Shared Service Leader to establish and lead a global Payroll Shared Service Center in India.
If you're energized by the opportunity to build a high-impact function from the ground up, this role offers the autonomy to design, implement, and scale a world-class payroll operation supporting a global organization.
You will play a key role in driving payroll transformation, ensuring operational excellence, and embedding a culture of continuous improvement and innovation.
Key Responsibilities
1. Establishing Payroll Shared Services in India
-
Lead the design, setup, and operationalization of the Payroll Shared Service Center in India.
-
Define the service delivery model, governance structure, and performance standards.
-
Build and mentor a high-performing, customer-centric payroll team capable of supporting multi-country operations.
-
Ensure seamless integration with global payroll systems, policies, and processes.
2. Global Transformation Leadership
-
Drive global payroll transformation programs to enhance efficiency, scalability, and compliance.
-
Champion automation, digital tools, and process standardization across geographies.
-
Collaborate closely with HR, Finance, and IT to align payroll strategy with broader business and technology goals.
-
Lead change management and communication initiatives to ensure smooth transitions and stakeholder alignment.
3. Metrics and Continuous Improvement
-
Develop and own key performance indicators (KPIs) to measure service quality, accuracy, and timeliness.
-
Continuously assess operational performance to identify opportunities for process optimization.
-
Foster a culture of continuous improvement by driving innovation and adopting best-in-class practices.
4. Strategic Partnership and Leadership Collaboration
-
Partner with the Head of Global Service Delivery to define the global payroll strategy and transformation roadmap.
-
Serve as a strategic advisor to senior leadership, offering insights on payroll compliance, cost efficiency, and workforce analytics.
-
Build strong partnerships across global payroll teams, HR COEs, and Finance to ensure seamless integration and collaboration.
5. Compliance and Risk Management
-
Ensure strict adherence to local, regional, and international payroll compliance standards.
-
Establish strong governance frameworks and internal controls to mitigate risk.
-
Manage payroll audits, regulatory requirements, and data privacy obligations with rigor and precision.
Qualifications
-
bachelors or masters degree in Business Administration, Finance, Human Resources, or a related field.
-
15+ years of progressive experience in payroll management, including 10+ years leading shared services or global payroll transformation initiatives.
-
Proven success in setting up or scaling shared service centers or global payroll operations.
-
Deep understanding of multi-country payroll systems, processes, and compliance frameworks.
-
Strong track record in people leadership, strategic planning, and transformation delivery.
-
Exceptional communication, stakeholder management, and executive influencing skills.
-
Experience with global payroll technologies, automation tools, and analytics platforms preferred.
What We Offer
-
A once-in-a-career opportunity to build a global payroll shared service function from inception.
-
Exposure to a global, collaborative, and innovation-driven environment.
-
Opportunities for continuous professional growth and leadership development.