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Jones Lang LaSalle (JLL)
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SME - Australia (Payroll)

SME - Australia (Payroll)

Jones Lang LaSalle (JLL)

5 - 6 years

8 - 9 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

ms office suite rca payroll hr customer service investment management commercial real estate payroll administration data entry crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

What this job requires:

Hands-on experience managing Australia Payroll and related regulatory activities

Understanding of tax regulations, and compliance requirements

High proficiency in Australia payroll processes with ability to resolve complex tier 2 queries

Handle errors/escalations from process partners, HRs and provide RCA plan to Lead

Review, Analyse, and Escalate complex queries to appropriate owners (inside or outside of HR)

Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns

Ownership of payroll deliverables and put it in action in absence of Leads

Review SOP s and process-maps on a regular basis based on new inputs/changes/updates and work with content owners to ensure documents are up to date

Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework

Adherence to agreed KPIs, KRAs, SLAs and customer service standards

Managing stakeholder calls with the Australia process owners/partners on a regular basis and ensures required documentation

Ability to challenge the status quo and implement process improvements to enhance the end user and people partner experience.

Ensure Adherence to the timelines for all Payroll Activities

Co-ordination with Payroll vendors/local HR s/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.

Manage process training/team trainings which includes new hire sessions, knowledge transfer sessions, process update sessions

What this job also include:

Payroll Administration:

Manage activities across payroll processes, including data entry, calculations, and deductions for multiple states.
Ensure adherence to local and regulatory tax requirements.
Validate payroll data for accuracy, completeness, and compliance.
Collaborate with HR, Finance, and Legal teams to resolve any payroll-related issues or discrepancies.
Answers employee payroll inquiries in a fast and efficient timeframe
In-depth knowledge of retirement savings contribution plan applicable in Australia
Strong ability to interpret process timesheet Overtime data
Effectively collaborate with payroll vendor partners

Qualifications:

Bachelor s degree in accounting, Finance, or related field preferred.
Minimum of 5-6 years of experience in payroll processing, including pre and post payroll administration.
Proficiency in payroll software and systems specifically ADP and Workday.
Excellent analytical skills with a high attention to detail.
Ability to maintain confidentiality of sensitive payroll information.
Ability to work in a fast-paced environment with constant/tight deadlines.
Demonstrating excellent understanding of core HR management practices
Knowledge of Case Management tool an added advantage, preferably ServiceNow
Excellent verbal and written communication skills
Excellent Knowledge on MS Office Suite skills (Word, Excel, Outlook)
Previous experience with Workday HR system will be an added advantage

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SME - Australia (Payroll)