677 Servicenow Development Jobs - Page 13

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: RPA. Experience3-5 Years.

Job Title: Senior Application Engineer Role : Sr. ServiceNow Developer Essential Requirements (Must Have): At least 7 years relevant experience delivering large scale ServiceNow engagements in a Service Provider environment. Experience in utilizing & creating REST APIs within ServiceNow to connect to external tools. Intermediate to expert level experience in JavaScript Well versed in creating, configuring, and maintaining data sources, LDAP and transform maps. Certifications: ServiceNow System Administrator (current and verifiable). Be an experienced ServiceNow technical development consultant specializing in core platform functionality with ITSM. Excellent written and oral communication skills. Self-motivation with ability to work in a remote environment on either CST or EST time zones. Positive, collaborative working style with the ability to work cross-functionally to deliver exceptional client service. Requirements The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds. A talent for identifying and capitalizing on new revenue streams. A customer-focused approach to work, and the ability to translate often-complex requirements into decisive digital platform strategies. Analytical thinker and able to communicate and deliver insightful, practical, and sustainable solutions. Creative, out of the box thinker. Flow designer experience. Certifications: ServiceNow Application Developer (current) or ITSM Implementation Specialist. Note: Candidate's with 90 days notice period please ignore this post.

ServiceNow platform experience preferably in development and implementation,incident management, problem management, change management, knowledge management, service catalog, (SLM), workflows and email notifications Required Candidate profile problem management, change management, knowledgemanagement, service catalog,SLM workflow and email notification Java, J2EE, Servlet, JSP, XML, AJAX, SQL,jQuery, JavaScript web-based development tool

Job Type: Full Time / Permanent Job Title: ServiceNow Developer Location: GNDC, Noida Exp: 7+ Years Skill Req.: Service Now Developer with Any Module (ITSM, FSM, CSM, ITOM, HRSD) Interview Mode: F2F Job Description: Responsibilities: Design and develop custom applications and modules on the ServiceNow platform. Configure workflows, forms, business rules, and UI policies. Integrate ServiceNow with external systems using REST/SOAP APIs. Troubleshoot and resolve technical issues. Collaborate with stakeholders to gather and analyze requirements. Ensure adherence to best practices and coding standards. Requirements: Proven experience as a ServiceNow Developer. Expertise in at least one ServiceNow module (e.g., ITSM, ITOM, HRSD). Proficiency in JavaScript and ServiceNow scripting (client/server side). Experience with ServiceNow Studio, Flow Designer, and IntegrationHub is a plus. ServiceNow Certified Application Developer or other relevant certifications preferred.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communicationMandatory Skills: ServiceNow Discovery. Experience5-8 Years.

About InfoBeans InfoBeans is a publicly listed, global AIled software engineering and digital transformation firm, founded in 2000. Headquartered in both Indore, India and Danville, California, InfoBeans specializes in ServiceNow, Salesforce, Azure, GenAI, cloud-native development, enterprise mobility and application modernization (infobeans.com). It prides itself on a values-driven culture Excellence, Ownership, Compassion, Openness and supports a vibrant ecosystem of employee groups including health, communication and innovation clubs in India (infobeans.com). Position: ServiceNow Specialist (6+ Yrs Experience) Experience: 6+ Years Location: Pune / Indore, and Remote Employment Type: Full-Time What Youll Do Lead and implement end-to-end ServiceNow modules including: ITSM , ITBM , ITOM , HRSD , ITAM , CSM , GRC Configuration, Asset, Change, Incident, Release & Knowledge Management Design and script Business Rules, Script Includes, UI Actions, UI Pages, and Scheduled Jobs using JavaScript. Develop and maintain Service Catalog Items and associated workflows. Work on both client-side and server-side JavaScript , using ServiceNow APIs for system enhancements. Build and enhance Service Portal components using AngularJS. Configure and support CMDB, Asset Management, and Discovery Modules . Integrate ServiceNow with external systems via REST, SOAP, AJAX, MID Server . Create and customize complex workflows and custom activities for process automation. Develop data pipelines including Import Sets, Data Sources, Transform Maps , and Transform Scripts ensuring data integrity . Analyze business requirements, define solutions, and support development and deployment. Stay updated on new platform capabilities and recommend customer-focused enhancements. Required Skills & Experience 6+ years of hands-on experience with ServiceNow implementation and development. Deep knowledge of ITSM, ITBM, and custom application development . Proficiency in JavaScript scripting within the ServiceNow ecosystem . Strong integration experience using Web Services (REST/SOAP) and MID Server . Strong debugging, troubleshooting, and performance optimization skills. Experience with ATF , upgrade planning, and agile methodologies. Excellent client-facing communication and requirement-gathering skills. Certifications (Mandatory) ServiceNow CSA Certified System Administrator CAD Certified Application Developer CSI – Certified Implementation Specialist (Any one specialization) Nice to Have ITIL Foundation Certification Experience in Agile project environments Exposure to Virtual Agent , GenAI integrations , or predictive intelligence in SNOW Knowledge of Data Archiving , Performance Analytics , or Workforce Optimization Why Join InfoBeans? Deliver impactful work across a global client base with next-gen ServiceNow implementations . Join a collaborative culture that emphasizes growth, leadership, and innovation . Enjoy modern, well-equipped offices in Pune and Indore with wellness zones, creative hubs, and team bonding spaces. Engage in vibrant communities like Toastmasters, Sehat Club, Manan, and Tech Talk circles . Accelerate your learning and career through structured L&D programs and certifications. How to Apply- Join InfoBeans —where you don’t just code or configure; you create WOW through transformation, innovation, and teamwork. How to Apply Please submit: 1) Your updated resume 2) ServiceNow active certifications - Mandatory Share below details - Mention your total IT experience - Mention your Experience in Salesforce - Mention your Experience in ITSM/ITOM/HRSD/ITAM/ITBM/CSM/GRC- Mention a ctive certification name - Mention your current CTC- Mention your expected CTC- Mention your LWD or Notice period- If you had gone through any interviews at InfoBeans before? If Yes, when ? InfoBeans is the place to create WOW—drive innovation, solve real business problems, and elevate your career in a collaborative, AI-enabled ecosystem. We look forward to your application! Best Regards - Prasad Taware Lead Talent Acquisition Specialist. Phone - +91-8698822448 Email - prasad.taware@infobeans.com https://www.linkedin.com/in/prasad-%C2%AE-taware-b54984128/

CMDB

Candidates should have strong ServiceNow ITOM experience. Exp 2 to 5 years Location Bengalore

ServiceNow CMDB developer + Integrations Worked in CMDB Workspace, CMDB Data Manager and CI’s life cycle management, CMDB Query Builder, IRE, CMDB Health 3’Cs, CI Audit, CMDB Compliance, CSDM Implementation6 to 9 years Sal 35lpa

Location : Hyderabad/Pune Mode of Work: Hybrid About the Role We are seeking a talented and enthusiastic ServiceNow Developer to join our growing team. In this role, you will be responsible for developing, configuring, and customizing the ServiceNow platform based on client and business requirements. Were looking for a professional who thrives in both independent and collaborative settings and is passionate about delivering high-quality solutions. Key Responsibilities: Develop and implement new ServiceNow applications and modules. Customize ServiceNow applications using workflows, business rules, client scripts, UI policies, and more. Build and maintain web portals using JavaScript, Bootstrap, and Angular for both internal and external users. Contribute to continuous improvement by automating and enhancing existing processes. Monitor platform health, usage, and ensure compliance across modules. Provide end-user support and resolve ServiceNow-related issues efficiently. Participate in troubleshooting during development, testing, and production phases. Technical Expertise: Proven experience in developing and configuring ServiceNow solutions. Proficient in managing ServiceNow objects such as Tables, Business Rules, UI Actions, Script Includes, etc. Experience with version upgrades, patch deployments, and system validations. Ability to move changes across environments (Dev, Test, Prod) using Update Sets. Strong understanding of integrations between ServiceNow and third-party systems. Capable of building custom dashboards and standalone tools for ITSM and PM workflows. Ability to create and deliver end-user training. Functional Attributes: Strong understanding of ServiceNow products and architecture. Excellent communication and collaboration skills. Detail-oriented with analytical and problem-solving abilities. Capable of working effectively in a dynamic, fast-paced environment.

Hi Candidates , Urgently hiring for ServiceNow Development Designation- ServiceNow Development Location - Bangalore/Hyderabad/Mumbai/ Pune Exp- 5+ years experience Notice Period - Immediate Joiner/ Serving Notice Period Job Description : Service portal experience/UI Dashboard designing API intergration java script UI builders Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change Adds to team culture of diversity, equity, inclusion, and respect Note : Intrested Candidate share your resume on anita@talentsketchers.com.

We are hiring a Technical Support Engineer with proven expertise in the ServiceNow Platform to join one of our esteemed MNC clients. This is an excellent opportunity for professionals looking to work in a dynamic, growth-oriented environment and provide critical support on a global enterprise platform. Key Responsibilities: Provide L2/L3 technical support for the ServiceNow platform , ensuring timely resolution of incidents and service requests. Analyze system issues using log files , monitoring tools, and standard debugging practices. Troubleshoot and support various modules like Incident Management, Service Catalog, SLA Management, Workflows, Approvals, Customer Service Management , and more. Work with stakeholders to ensure smooth defect management, knowledge base maintenance , and escalation handling. Debug and resolve issues in JavaScript code and other client/server scripts used in ServiceNow. Collaborate with cross-functional teams to maintain platform stability and performance. Required Skills & Experience: 3+ years of hands-on experience supporting the ServiceNow platform in a technical role. Strong experience troubleshooting web applications and JavaScript . Proficiency in analyzing application logs , identifying root causes, and applying fixes. Knowledge of ITIL processes and experience with incident, problem, and change management . Excellent communication skills (both verbal and written) with the ability to interact with global clients and internal teams effectively. Demonstrated ability to work under pressure and resolve complex issues with a creative problem-solving approach . Preferred Qualifications: ServiceNow Certifications (CSA/CIS) are a plus. Experience with ServiceNow upgrade/patch cycles . Familiarity with integration protocols (REST, SOAP) is a bonus. Why Join Us? Opportunity to work with a leading MNC client Exposure to enterprise-level tools and global support environments Growth-focused culture with career advancement opportunities

Primary Skill: Service Now ATF, ITSM & ITAM module Secondary Skill: Excellent problem-solving and analytical skills Ability to work in a collaborative team environment JD: The ATF Specialist is responsible for designing, implementing, and maintaining automated testing solutions within the ITSM and ITAM modules. This role ensures the reliability, efficiency, and accuracy of system functionalities by leveraging ServiceNows Automated Test Framework. Key Responsibilities: Develop and execute automated test cases for ITSM and ITAM modules using ServiceNow ATF. Identify and document test scenarios, ensuring comprehensive coverage of business processes. Collaborate with developers, business analysts, and stakeholders to define testing requirements. Maintain and enhance test scripts to align with system updates and enhancements. Monitor and analyze test results, identifying defects and ensuring timely resolution. Ensure compliance with best practices for automated testing and quality assurance. Provide training and guidance on ATF usage to internal teams. Required Skills & Qualifications: 5+ years of hands-on experience with ServiceNow ATF. Strong understanding of ITSM and ITAM processes. Experience in test automation, scripting, and debugging. Familiarity with ServiceNow platform and its testing capabilities. Excellent problem-solving and analytical skills. Ability to work in a collaborative team environment.

Responsibilities: * Design, implement, and optimize ServiceNow SAM & CMDB solutions using ITAM best practices. * Ensure compliance with industry standards through regular audits and reporting. * Stakeholder Management and projec reviews

Job Description: Experience on SailPoint- ServiceNow integration experience, OR IAM tools like Microsoft Azure AD, Ping Identity, Okta, AccessFlow, One Identity manager integration experience Note : ServiceNow Developers with IAM integrations.

Job Title : Servicenow Developer Experience Level: 5+ years Job Location : Bangalore/Hyderabad/Mumbai/ Pune (WFO) JD below: Skills to have : Service portal experience/UI Dashboard designing API integration java script UI builders Exp: 5+ years experience in ServiceNow Development Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on ServiceNow platform concepts and proficient applied experience Demonstrated expertise in at least two ServiceNow Modules Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular). Has experience working on system integrations between ServiceNow and other applications using REST API. Strong analysis, problem-solving, and decision-making skills Can debug issues and find new ways of proactive monitoring to ensure platform stability. Ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Required Skills: Experience in using ServiceNow platform, including configuration, customization, scripting, ServiceNow App Engine Studio, Workflows, APIs, update sets, Application Scoping and other development tools. In-depth knowledge and experience with ITSM , ITAM, IT discovery tools best practices. Strong understanding of IT infrastructure and asset lifecycle management. Strong analytical and problem-solving abilities. Experience with ITIL frameworks , Relational Database. Ability to manage multiple projects and prioritize tasks. Ability to work independently and as a part of a team.

Job Description Servicenow Architect to have a platform wide understanding, how apps integrate , knowledge on new workspace UI Manual playbooks, workforce- nothing is automated currently. Architects need to support in automation. Implementation / Integration support for Servicenow MS Teams integration Experience is “NowAssist” related support to simplify the work of analyst

ServiceNow HRSD & ITSM Developer1 Job Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal) CSA/ CAD certifications (Compulsory). CIS-HRSD/ CIS-ITSM certification (Compulsory). Strong knowledge of JavaScript. Experience customizing ServiceNow usingForms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languagesJavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and HRSD solutions. Excellent communication and presentation skills

ServiceNow ITAM, CMDB & ITSM Developer2 About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

ServiceNow Lead1 Key Responsibilities ITSM Architect and implement workflows for Incident, Problem, Change, Knowledge, and Request Management. Automate ITSM processes and develop custom solutions for specific business needs. GRC/SECOps Design and implement Governance, Risk, and Compliance (GRC) solutions, including risk management, policy and compliance management, and audit management. Lead the deployment and enhancement of Security Operations (SECOps) modules, including: Security Incident Response (SIR)Automate workflows for security incident management to reduce response times. Threat IntelligenceIntegrate with external threat feeds to enrich incident details and enhance response. Vulnerability Response (VR)Develop processes for identifying, prioritizing, and remediating vulnerabilities across systems and applications. Event Management IntegrationCorrelate security events with IT incidents for proactive resolution. Attack Surface ManagementEnable visibility into the organization's exposed assets and vulnerabilities. Integrate SECOps modules with third-party tools like SIEMs (e.g., Splunk, QRadar) and endpoint protection platforms for comprehensive security monitoring. Automate the response to security incidents using playbooks, workflows, and orchestration. Monitor and enhance platform performance for continuous improvements in detection and response capabilities. HRSD Lead the design and deployment of HR Service Delivery workflows, including onboarding, lifecycle events, and employee self-service portals. Ensure seamless integration of HRSD with other business systems to enhance the employee experience. CSM Oversee the configuration of Customer Service Management (CSM) modules, including case management and customer portals. Develop solutions to improve customer service processes and integrate CSM with third-party systems. SPM (Strategic Portfolio Management) Implement and optimize SPM modules, including Project and Portfolio Management (PPM), demand management, and resource planning. Develop dashboards for performance analytics and project tracking. General Responsibilities Partner with client business and technical team members to turn business requirements and technical challenges into technical solutions. Develop and host periodic workshops, white papers, and other success stories to educate and share knowledge within the ServiceNow ecosystem. Collaborate with technical team members to develop next-gen platform technologies and enhance delivery methodologies. Evaluate concepts and recommend the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations. Provide peer mentoring and coaching to technical consultants and other technical team members. Support marketing events, including user conferences, regional trade shows, and webinars, etc. Provide strategic guidance and technical leadership across ServiceNow modules. Design and deliver scalable solutions that align with ITIL, security, and enterprise best practices. Collaborate with business stakeholders to gather requirements and translate them into technical designs. Integrate ServiceNow with third-party tools using REST/SOAP APIs, MID servers, and other methods. Mentor junior developers and administrators, providing guidance and best practices. Create training materials, documentation, and deliver training sessions to end-users. Monitor platform performance and ensure solutions are optimized for scalability and reliability. Excellent problem solving, analytical, and decision-making skills. Excellent communication skills with the ability to present effectively to both internal and external stakeholders. Demonstrated ability to influence, both credibly and effectively, with all levels within the organization. Demonstrated consulting aptitude (understanding of business drivers behind technology, problem solver, attention to detail, resourcefulness, etc.). Facilitation skills in leading and planning meetings, reviews, workshops, and retrospectives. Proven ability to lead multiple complex projects at a time, paying close attention to the details. Ability to tie technology back to solving a business needs and desired outcomes. Education Bachelors degree in Computer Science, IT, or related field (Masters degree preferred). Job 8+ years of ServiceNow development experience, with at least 3+ years in a lead or technical expert role. CSA/CAD certifications (Compulsory). CIS certifications (ITSM, GRC/SECOps, HRSD/CSM/ITOM/ITAM/SPM) in at least one speciality Multiple CIS highly preferred. Advanced knowledge of JavaScript, Flow Designer, and ServiceNow platform architecture. Experience with web technologies (XML, HTML, Angular JS, Web Services, etc.) Knowledge of technical components such as LDAP, VPN, SSL, API usage, etc. Experience with multiple ServiceNow Implementations in various industries Proven experience delivering solutions across multiple ServiceNow modules. Knowledge, Skills, Abilities, and Responsibilities Extensive expertise in ServiceNow modules: ITSMIncident, Problem, Change, Knowledge, Request Management. GRCRisk assessments, policy and compliance management, and audit trails. SECOps: Security Incident Response (SIR)Automate, track, and manage security incidents. Threat Intelligence IntegrationAutomate ingestion and correlation of threat data from external feeds. Vulnerability ManagementImplement workflows for identifying and remediating vulnerabilities. OrchestrationAutomate routine security tasks with playbooks and workflows. Event and SIEM IntegrationEnable seamless integration with Splunk, QRadar, or other SIEM tools for event correlation. Security DashboardingDevelop real-time security dashboards to provide actionable insights. HRSDEmployee onboarding, lifecycle events, case and knowledge management. CSMCase management, customer portals, and service workflows. SPMPortfolio management, resource planning, and demand management. ITOMDiscovery, Service Mapping, Event Management, and Cloud Management. ITAMAsset lifecycle management for HAM and SAM. Strong understanding of CMDB best practices and configuration management. Experience in integrating ServiceNow with third-party platforms using REST/SOAP APIs and other techniques. Expertise in ServiceNow customizations, including: UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, and Script Includes. Hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proven ability to manage and deliver complex implementations. Strong knowledge of ITIL best practices and process alignment. Excellent leadership, communication, and collaboration skills.

ServiceNow Technical Lead/ Architect1 Experience 6+ years of experience with ServiceNow ITSM and HRSD : MUST be ServiceNow CIS certified (Any two). Open to work and provide solutions on different modules. Knowledge on additional module is preferred. Capable to design solutions and provide technical understanding and architecture of the same. Work with process owners to understand the process requirements related to the capture of configuration data and develop technical specifications and solutions. Work closely with various stakeholders to provide guidance in the management of CI's and the relationships between them. Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gathered. Work with Application SMEs and stakeholders to perform gap analysis and provide solution. To help Customers, Internal Teams under COE. Worked on Integrations /w integration hub Flexible to accommodate the Business needs. Qualifications required: Min. 2 Certified Implementation Specialist Certifications. Must have Strong Technical skills. Experience with REST, SOAP, and JavaScript Must be Professional and a good Team Player. Excellent Verbal and Written Communication - (ENGLISH)

Looking for Senior/Junior ServiceNow Developers to support our Bengaluru office in Hybrid mode (3-10 years of relevant experience): - Skills Coding/Development : Glide API, Server side, client side, Business Rule, Script Include, UI Policy, Client Scripts, Scheduled Jobs, System Properties updates Catalog, Catalog API, Order Guide, scripting in catalogs ACL, Roles Workspaces, UI Builder Yokohama Employee Center Taxonomy, custom pages, custom widgets, custom portal, angular, angular derivative, ESC Widget modification Notification, notification templates, mail scripts REST, Scripted REST, Flow Designer, Flow, Sub Flow, Integration Hub spokes and Custom scripted actions, rest step, PowerShell steps Reports, Dashboards, Performance analytics System logs, upgrade logs Liaison between Architect and Jr Dev Code Reviews. Providing guidance to the junior dev & admins in terms for their coding approach Ability to fine tune codes Domain Separation ITSM, ITOM, ITAM Agentic AI Integration Hub & it's spokes Multi Provider SSO, monitoring tools integrations, discovery tools integrations, service graph connectors Other ServiceNow instance e-bonding Instant maintenance: - Working knowledge with upgrades Clone profile and clone Archive rules Instance data replication

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Work on ServiceNow implementations / upgrade projects for end customersWe are looking for a ServiceNow Developer to join our growing team. Candidates will design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will provide architectural input and help maintain the stability of the overall platform by ensuring the appropriate design and development standards are always used. Ideal candidates for this position are self-motivated, creative problem-solvers who can adapt to new technologies and evolving requirements. They will work remotely, with travel for meetings up to 25%. They will be part of a growing ServiceNow Elite Partner specializing in ITSM and ITOM Implementation and Services with a global footprint of customers and service centers based out of the US.Job :5 years of ServiceNow development, configuration, and administration experience in the following areas:oWorking with stakeholders to manage the creation and/or customization of core applications such as Service Requests, Incident, Problem, Change, CMDB, etc.oCustomer Service Management, Field Service Management, Service Portal, Integration Hub, or REST/SOAP Web Services, and AppEngine StudiooAdministering a ServiceNow instance including group and user maintenance, ACL, UI Actions, CatLog Items, etc.oKnowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow featuresoSelf-managed, with excellent problem-solving and communication skills Preferred Technical Skills: ServiceNow Certifications ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist & Certified Application Developer (CAD)5+ years of experience developing on the ServiceNow platform in a medium to large enterprise environment (7,500 employees or larger)5+ years of experience with various web technologies (Java, JavaScript, XML, HTML, AJAX, CSS, HTTP) or comparable web design5+ years of experience in developing and using orchestration and automation workflow5+ years of experience in designing and developing SOAP and RESTful web services5+ years of experience with relational databases such as MS SQL Server, Oracle5+ years of experience working with healthcare, public sector, financial services, retail, and manufacturing customers Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Performance Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Performance Analytics.- Strong analytical skills to interpret data and provide actionable insights.- Experience with application design and development methodologies.- Ability to work collaboratively in a team environment.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education