Position DescriptionAt CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.Your future duties and responsibilitiesYour future duties and responsibilitiesJob Title: Service Now DeveloperPosition: Senior Software /Lead AnalystExperience: 5 to 9 YearsMain location: Bangalore/Chennai/HyderabadPosition ID: J0825-0251Employment Type: Full TimeLooking for ServiceNow professional with 5 to 9 years of experience in ServiceNow implementation, development and customizations. Works independently and as team player following SDLC best practices while developing and configuring ServiceNow applications. Should have worked in project based on Agile methodology and DevOps process. Possess Good communication skills.Job Role/ Your future duties and responsibilities
- Design, develop, and implement ServiceNow solutions for one or more of the following applications: ITAM, CSM, GRC, SPM, or HRSD. (Certification on these applications are preferred)
- Configure and customize ServiceNow workflows, UI policies, client scripts, business rules, and integrations.
- Troubleshoot and resolve issues related to ServiceNow applications and implement bug fixes efficiently.
- Develop and maintain REST/SOAP integrations between ServiceNow and third-party systems.
- Follow Agile methodology and DevOps processes in ServiceNow application development and enhancements.
- Collaborate with stakeholders to understand business requirements and translate them into scalable ServiceNow solutions.
- Ensure adherence to ServiceNow best practices, governance, and coding standards.
- Guiding and coaching the junior team members
- Participating in full life cycle development, including business analysis, systems documentation, coding, unit testing and quality control, deployment and support
- Ensuring development documentation is maintained and accurate
- Ensuring adherence to the Release and Change process
Required Qualifications To Be Successful In This Role
Essential Skills:
- 5 to 9 years of experience in ServiceNow development and implementation.
- Strong expertise in ServiceNow scripting, Flow Designer, Integration Hub, UI/UX customization, and Service Catalog development.
- Hands-on experience with ServiceNow platform administration, CMDB, Discovery, and MID Servers.
- Familiarity with Agile principles, DevOps Methodology.
- Excellent troubleshooting and communication skills.
Developer tools:ServiceNow development, JavaScript, UI builder, Flow designerApplications
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.Come join our team—one of the largest IT and business consulting services firms in the world.