Servicenow Developer

Remote

Key Responsibilities:

• Design, develop, and implement

  ServiceNow solutions

  across ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, etc.).
• Configure

  UI Policies, Business Rules, Client Scripts, Workflows, Flow Designer

  , and

  Service Catalog items

  .
• Develop and maintain

  custom applications

  ,

  integrations

  , and

  REST/SOAP web services

  within the ServiceNow platform.
• Perform

  system upgrades

  ,

  patches

  , and ensure platform stability and performance.
• Collaborate with stakeholders to gather requirements, design solutions, and deliver high-quality implementations.
• Work with the ServiceNow platform owner to enforce

  governance, security, and compliance standards

  .
• Troubleshoot and resolve application issues and provide technical support.
• Create and maintain

  technical documentation

  , including solution designs, user guides, and SOPs.
• Integrate ServiceNow with third-party systems and tools.
• Ensure all ServiceNow development adheres to best practices, scalability, and maintainability standards.

Required Skills & Experience:

• 4+ years

  of hands-on experience as a

  ServiceNow Developer

  working on

  ITSM modules

  .
• Strong proficiency in

  JavaScript

  ,

  Glide API

  , and

  ServiceNow Script Includes

  .
• Experience with

  Service Portal

  ,

  Flow Designer

  ,

  Catalog Builder

  , and

  Workflow Editor

  .
• Deep understanding of

  ITIL processes

  and their implementation in ServiceNow.
• Experience with

  REST/SOAP APIs

  ,

  MID Server integrations

  , and

  third-party tool integrations

  .
• Hands-on experience in

  ServiceNow customization

  ,

  form design

  , and

  UI configuration

  .
• Familiarity with

  Update Sets

  ,

  Scoped Applications

  , and

  System Properties

  .
• Excellent debugging, troubleshooting, and performance optimization skills.
• Strong communication skills and ability to work independently in a remote environment