Servicenow Developer

Role & responsibilities

Deloitte

ServiceNow Developer JD
Expert skills in configuration, customization and administration of ServiceNow platform in the areas i.e. ITSM, SPM, FSM, Integrations, SLA and Dashboards etc.Excellent skills on Scripting using JavaScript, AngularJS, HTML, XML, Ajax, CSSBuild integrations with third party applications using REST, SOAP etc.Assist in upgrades ServiceNow platform applicationsKnowledge of Agile project management methodology, knowledge to SAFe Agile would-be a plus.Maintain ServiceNow training and knowledge thru self-learning, attending conferences and trainingDefining and validating non-functional (technical) requirements and establishing traceability between requirements and application architecture/design.Defining and validating non-functional (technical) requirements and establishing traceability between requirements and application architecture/design.Experience with the following Technologies/Methodologies required:• Strong knowledge and understanding of ServiceNow module ITSM, SPM, FSM, Integrations, SLA and Dashboards.• Strong knowledge of web-based technologies; AngularJS, HTTP, AJAX, HTML5, JavaScript, CSS and Service Portal.Other skills Preferred:• Excellent communication, presentation, influencing, and reasoning skills to earn support of business leaders, technology leaders, colleagues, and vendor representatives.• Capable of building sustainable relationships with colleagues and key individuals.• Creativity and ability to think outside-the-box while defining sound and practical solutions.

Qualification
• At least 5 years of experience as a ServiceNow Developer• At least 3 years of experience in Dashboards, Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, flow designer, custom tables, reports in ServiceNow• ServiceNow Implementation Specialist Certification• ServiceNow System Administrator Certification

Preferred Qualifications:
• Bachelors degree Computer Science, Information Systems or related field• ITIL Certifications• ServiceNow training and certifications• Must have clear communications skills both oral and written Ability to negotiate in a non-confrontational manner to deliver a clear, well-structured and concise argument to support your opinion, using facts, pro's/con's, business justifications and other persuasion methods.• Must have ability to work in fast paced environment, balance priorities and juggle multiple tasks at once• Must be able to work independently• Must possess a strong desire and clear understanding for high customer satisfaction• Must be flexible, have good energy, easy to work with and a team player• Strong analytical and problem-solving skills• Prior experience in supporting proposals and providing written content for future prospects.