ServiceNow Business Analyst

8 - 13 years

4 - 8 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

ServiceNow Business Analyst

  • Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow
  • Collaborate with stakeholders to gather, analyze, and document business and technical requirements
  • Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality
  • Conduct demos and walkthroughs to showcase capabilities and value to business users
  • Serve as a bridge between technical teams and business stakeholders
  • Support UAT, training, and go-live activities
  • Manage stakeholder expectations and provide regular updates

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