29 Servicenow Architect Jobs - Page 2

Job Title: ServiceNow Architect Job Summary: The ServiceNow Architect is responsible for designing and implementing enterprise-level solutions on the ServiceNow platform. This role involves working closely with stakeholders to understand business needs and translating them into scalable, efficient, and secure ServiceNow solutions. Key Responsibilities: Design and architect ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules. Lead the technical implementation of ServiceNow projects, ensuring best practices and platform governance. Collaborate with business analysts, developers, and project managers to deliver high-quality solutions. Provide strategic recommendations on platform capabilities, upgrades, and integrations. Develop and maintain architecture documentation, including process flows, data models, and integration diagrams. Conduct design authority meetings and review technical solutions for compliance and performance. Guide and mentor junior developers and administrators. Ensure platform performance, scalability, and security. Stay updated with the latest ServiceNow features and industry trends. Required Skills & Qualifications: Proven experience as a ServiceNow Architect or Senior Developer. Deep understanding of ServiceNow modules and platform architecture. Strong knowledge of ITIL processes and enterprise IT environments. Experience with integrations using REST, SOAP, and other APIs. Proficiency in JavaScript, Glide, and ServiceNow scripting. Excellent communication and stakeholder management skills.

ServiceNow Architect - ITOM Exp level - 10 years and above Location : Coimbatore / Hyderabad / Remote Summary : We are seeking a highly skilled ServiceNow Architect specializing in IT Operations Management (ITOM) with at least 10 years of experience to join our dynamic team. The ideal candidate should have extensive hands-on experience in designing and implementing ServiceNow ITOM solutions, demonstrating deep technical expertise and leadership in ServiceNow platform capabilities. Responsibilities : - Lead the design and architecture of ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and Cloud Management. - Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions within the ServiceNow platform. - Develop and implement best practices for configuring and customizing ServiceNow ITOM applications to meet organizational requirements. - Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices. - Conduct workshops, training sessions, and knowledge sharing activities related to ServiceNow ITOM for both technical and non-technical stakeholders. - Act as a subject matter expert (SME) on ServiceNow ITOM capabilities, staying updated with the latest platform enhancements and industry trends. - Drive continuous improvement efforts in ServiceNow ITOM implementations, optimizing processes and enhancing operational efficiency. Requirements : - Bachelor's degree in Computer Science, Information Technology, or related field; advanced degree preferred. - Minimum of 10 years of experience working with ServiceNow platform, with a focus on IT Operations Management (ITOM). - Proven experience in architecting, designing, and implementing ServiceNow ITOM solutions, including Discovery, Service Mapping, and Event Management. - Strong understanding of cloud technologies and experience with ServiceNow Cloud Management would be advantageous. - Excellent communication skills with the ability to effectively interact with technical and non-technical stakeholders at all levels. - ServiceNow certifications such as Certified Implementation Specialist (CIS) in ITSM and ITOM are highly desirable. - Ability to work independently and as part of a team, handling multiple projects simultaneously in a fast-paced environment. - Flexibility to work onsite at Coimbatore or Hyderabad or remotely, as per project requirements.

Role: ServiceNow Architect Experience Range: 13+ Years Location: Pune Must Have: Minimum 5 mandate details from following 8-10+ years of experience as a Solution consultant/architect in ServiceNow working with Enterprise and Strategic Customers Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities. Ability to Develop a comprehensive thought leadership strategy with ServiceNow at the core and aligned with Business objectives and Industry trends Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. Conduct research to identify topics that resonate with the Customers and thereby develop opportunities Guide customers into deeper adoption of Professional and Enterprise Solutions, helping to reduce backlog and accelerating time to value Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Good to Have: Minimum 3 mandate details from following ServiceNow in-depth product knowledge is required Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations Create detailed technical designs that align with the client's short- and long-term needs and leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively. Bring thought-leadership within the practice which can create certainty in the solution when there is client ambiguity, and lead the client to informed architectural sound solutions. Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise and leadership Essential: Bring thought-leadership within the practice which can create certainty in the solution when there is client ambiguity, and lead the client to informed architectural sound solutions. Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise and leadership

Essential skills ServiceNow subject matter expert with 3+ hands-on experience in ServiceNow applications/modules ( TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps ) working on Functional architecture, Data Architecture and Integration architecture. Document Architecture Blueprints and Technical design for stakeholder signoff. Candidates should know TMF ODA and OpenAPIs OSS capabilities that will be generally used to integrate ServiceNow with rest of OSS/BSS landscape. Good knowledge of Products & Service Catalog PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service – for Solution design in Service fulfilment & Assurance domain. Architect and develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities Experience in implementation and estimation techniques. Responding to Request for Information/Proposal documents Provide expert level support and technical mentoring to implementation teams. Maintain deep, comprehensive knowledge of ServiceNow’s capabilities, performance, and constraints. Support practice build efforts to include development of practice intellectual property (IP) Scoping and delivering Proof of Concept / Proof of Value engagements with prospects Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards. Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools Candidate should possess Good Communication & Client- interfacing skills.