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Capgemini
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Servicenow Architect

Servicenow Architect

Capgemini

12 - 16 years

0 Lacs

haryana

Posted:2 days ago| Platform: Shine logo

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Skills Required

application support it support javascript html analytical skills servicenow architect servicenow capability servicenow solution architecture design service desk applications itil processes servicenow certified system administrator servicenow implementation specialist application developer

Work Mode

On-site

Job Type

Full Time

Job Description

Experienced ServiceNow Architect with a proven capability and experience supporting the building of ServiceNow Capability. As a Lead in the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, you will assure the technical integrity of proposed solutions. Your role will involve advising on the impact of design options to related programs and on the process for assessing such impact. Coordinating design and development activities within a program, you will act as the custodian of plans and policy for the platform. Additionally, you will be responsible for supporting, developing, configuring, testing, implementing, and maintaining the Service Desk application - Service Now. In the Grade Specific requirements, the ideal candidate should have experience in a customer-centric support role, preferably in an environment providing IT services. You should also possess experience in Application Support or IT support, along with a detailed understanding of the user/business function, work process, and key business outputs. Experience with service desk applications, including configuration, is essential. A detailed understanding of ITIL processes and application, as well as scripting experience in JavaScript and HTML, is required. Possession of a ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow is necessary. ServiceNow Implementation Specialist and Application Developer certifications are added advantages. As a team player, you should be able to balance the need, risk, and pragmatism when developing solutions. Strong analytical skills, a structured and methodical approach, and being highly organized are key attributes for success in this role.,

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Servicenow Architect