Job
Description
Job Title: Service/Field Engineer – Audio Visual (AV) Positions Vacant -1 Location: Kolkata Job Type: Full-Time Experience Level: 3–5 Years (Preferred) Reporting to: Service Manager Job Summary: We are looking for a dedicated and technically skilled Service/Field Engineer – Audio Visual to join our service team. The ideal candidate will be responsible for installation, troubleshooting, maintenance, and technical support of AV systems at client sites. This includes working with audio systems, video conferencing systems, digital signage, control systems, and structured cabling. Key Responsibilities: Install, configure, and commission AV systems including video walls, displays, projectors, sound systems, microphones, and control systems. Perform on-site maintenance, diagnosis, and repair of AV equipment and integrated systems. Provide remote and on-site support to resolve AV-related issues at client locations. Conduct routine preventive maintenance and health checks. Interpret AV drawings, wiring diagrams, and schematics. Coordinate with OEMs and vendors for support and replacement parts when required. Document service calls, prepare reports, and update asset tracking systems. Ensure minimal downtime and high availability of AV equipment at client sites. Train end-users and provide post-installation support if needed. Follow safety, ESD, and site compliance norms during installation and service. Travel frequently to various customer locations within the region. Key Skills & Requirements: ITI/Diploma/Degree in Electronics, Electrical, or related technical field. Minimum 3 years of experience in AV systems installation/service preferred. Hands-on knowledge of: AV control systems (Crestron, AMX, Extron) Audio DSPs (Biamp, QSC, BSS) Video conferencing systems (Cisco, Poly, Zoom Rooms) Display technologies (LED walls, projectors, interactive panels) Signal distribution (HDBaseT, HDMI matrix, switchers) Basic networking and IP configuration skills. Strong troubleshooting and problem-solving skills. Willingness to travel and work flexible hours when needed. Good communication and customer handling skills. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Work Location: In person
