Service & Operations Manager

7 - 11 years

1 - 5 Lacs

Sumerpur, Jodhpur

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Finance operations management Compliance team management service management ich-gcp guidelines Banking BFSIbanking operations process optimization regulatory requirements ich quality management service delivery clinical research quality assurance qms regulations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 7 years of experience to fill the role of Service & Operations Manager in Equitas Small Finance Bank Ltd, located in [location to be specified]. The ideal candidate will have a strong background in BFSI and excellent leadership skills. Roles and Responsibility Manage and oversee daily operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze operational data to identify areas for improvement and optimize processes. Foster a culture of excellence and continuous improvement within the team. Ensure compliance with regulatory requirements and industry standards. Job Requirements Minimum 7 years of experience in a similar role within the BFSI sector. Strong knowledge of banking operations, regulations, and industry trends. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience in managing teams and driving results-oriented performance.

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Equitas Small Finance Bank
Equitas Small Finance Bank

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

    Key People

  • Parthasarathi Mukherjee

    Managing Director & CEO
  • Rajesh Kumar Chaturvedi

    Executive Director

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