Posted:2 weeks ago|
Platform:
Work from Office
Full Time
We are looking for a skilled professional with 7 years of experience to fill the role of Service & Operations Manager in Equitas Small Finance Bank Ltd, located in [location to be specified]. The ideal candidate will have a strong background in BFSI and excellent leadership skills. Roles and Responsibility Manage and oversee daily operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze operational data to identify areas for improvement and optimize processes. Foster a culture of excellence and continuous improvement within the team. Ensure compliance with regulatory requirements and industry standards. Job Requirements Minimum 7 years of experience in a similar role within the BFSI sector. Strong knowledge of banking operations, regulations, and industry trends. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience in managing teams and driving results-oriented performance.
Equitas Small Finance Bank
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