This Service Manager position is a full-time, on-site role located in Durg. The Service Manager will oversee daily operations of the service department, ensure efficient workflow, and manage a team of technicians and service staff. Responsibilities include optimizing service processes, addressing customer inquiries and concerns, maintaining high-quality service standards, and ensuring customer satisfaction. The role also involves preparing and analyzing performance reports, coordinating with other departments, and maintaining inventory to ensure seamless operations.

Qualifications

Strong leadership and staff management skills
Understanding of service operations and process optimization techniques
Excellent communication, customer service, and problem-solving abilities
Proficient in using service management software and basic computer applications
Ability to analyze data and prepare performance reports
Previous experience in the automotive industry or similar service-based sectors is preferred
Bachelor's degree in business management or a related field is an advantage
Ability to work collaboratively in a fast-paced, on-site environment

More Jobs at SAIRAM WHEELS PRIVATE LIMITED

Service Manager

durg, chhattisgarh, india

Experience: Not specified

Salary: Not disclosed

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Service Manager