· Daily Job Responsibilities: o Conducting PM activity at customers' sites for customers enrolled under AMC contract. o Conducting Installation and Commissioning of UPS systems which include Batteries, Rack, Cabling and Stabilizers, Isolation Transformers, and sometimes TVSS. Attending Breakdown calls of UPS systems to analyse, understand and resolve the issue to get the system back online and working. Repairing of Spare parts at PCB level. o Independently troubleshoot and solve technical problems and service issues at customer site. o The job demands Field Work, Travel and Customer contact.
· Day to Day Service Operations. · Generate service revenue for the Company - Annual Maintenance Contracts. Set-up new Annual Maintenance Contracts; terminate expired Annual Maintenance Contracts and general maintenance of active contracts. · Maintain excellent relations with the customers and maintain close communications and co-ordination with principal team representatives and internal team. · Independently troubleshoot and solve technical problems and service issues at customer site or assistance to Service engineers/technicians present at customer site. · Supervise a team of service engineers/technicians and support their day-to-day operations. · Train and coach, the service technicians/engineers for better customer service and operations. · The job might require Field Work, Travel and Customer contact. · Close coordination with Principles for alignment of engineers.
Accounting includes E Invoicing, making E- way, GST related all work including preparation of GST statements and returns. material receipt and material dispatch entry including maintaining stock statement, Store management and material dispatch management Spares parts stock management, Banking related work and other misc. works related accounts.
This role is responsible for marketing and sales of various Industrial engineering products under the portfolio of Gayatri Group, which includes Emerson / Vertiv Make UPS, Solar Inverter, Power Inverter, Active Filter, Precision Air Condition, Server Networking Rack, etc. · Key Responsibilities: o Understand the principal’s product catalogue and gain in-depth knowledge about offered products. o Engage with customers and provide valuable feedback about the products like UPS, Power Inverter, Active Filter, Precision Air Condition, Server Networking Rack, etc. o Once the deal is closed, take end to end responsibility of the customer order i.e. from tender filling to order execution. o Maintain relation with the clients and principle and explore the different regions and sectors for the ongoing and new upcoming projects in the area. o Achieve the Sales targets (quarterly/half yearly/yearly) of the company and provide regular target versus achieved update to management o Answer Customer Questions on the Principles, Working & Operation of the equipment o The job demands Field Work, Travel and Customer contact, Customer Relations.
· Day to Day Service Operations ( Preferred with Experience of UPS Field ) · Generate service revenue for the Company - Annual Maintenance Contracts. Set-up new Annual Maintenance Contracts; terminate expired Annual Maintenance Contracts and general maintenance of active contracts. · Maintain excellent relations with the customers and maintain close communications and co-ordination with principal team representatives and internal team. · Independently troubleshoot and solve technical problems and service issues at customer site or assistance to Service engineers/technicians present at customer site. · Supervise a team of service engineers/technicians and support their day-to-day operations. · Train and coach, the service technicians/engineers for better customer service and operations. · The job might require Field Work, Travel and Customer contact. · Close coordination with Principles for alignment of engineers.