Service Manager

6 - 8 years

4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage front office operations, ensuring seamless guest check-in/check-out processes.
  • Oversee front desk staff, providing guidance and training to enhance customer service standards.
  • Develop and implement effective strategies to increase revenue through upselling and cross-selling opportunities.
  • Collaborate with other departments (e.g., housekeeping, maintenance) to resolve guest complaints efficiently.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

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