Service Manager

As a Crushing and Screening Technical Support Engineer, your role involves having a strong knowledge of Crushing and Screening processes, Operations, and Maintenance. You are responsible for managing and supporting the LCS & FSE team to provide technical assistance for troubleshooting, rebuilding, and repairing any crushing equipment. Key Responsibilities: - Assist with customer inquiries and issues related to any Metso supplied equipment - Help and advise customers using Metso's products or services, investigating and solving customer problems, whether warranty or non-warranty related - Act as a technical liaison between customers, product divisions, and sales personnel - Provide training to customers" operation and maintenance teams as well as internal LCS & FSE teams - Promote the company's products and services to customers using company manuals, technical publications, and bulletins - Monitor and provide market intelligence - Visit customer sites and provide regular field service reports, commissioning reports, etc. - Offer hands-on mechanical and electrical troubleshooting services in the field - Conduct technical evaluations and analyses on component and machine failures as needed - Uphold and enforce the company's Code of Conduct in daily operations and decision-making - Possess a strong understanding of business ethics and corporate governance Qualifications Required: - Strong knowledge of Crushing and Screening processes, Operations, and Maintenance - Ability to provide technical assistance for troubleshooting, rebuilding, and repairing crushing equipment - Excellent communication and customer service skills - Mechanical and electrical troubleshooting expertise - Understanding of business ethics and corporate governance No additional details of the company are provided in the job description.,