107 Technical Assistance Jobs

1. POSITION VACANT: Lead Digital Literacy, Reputed CSR Foundation, Noida 2. ORGANIZATIONAL BACKGROUND: Our client is a reputed CSR-driven non-profit organization committed to advancing digital inclusion and social innovation. It works across thematic areas such as digital literacy, employability, women entrepreneurship, and accessible technology. 3. JOB DESCRIPTION/ RESPONSIBILITIES: Key Responsibilities: (1) Setup resource centers across selected locations in India, strategize program activities and drive digital literacy initiatives. (2) Liaison with government bodies at multiple levels for alignment to relevant government guidelines and support. (3) Understand project specific needs and initiate content development. (4) Identify scope for improvement in the existing digital literacy products /platforms and drive the integration of upgraded features. (5) Coordinate and liaison with stakeholders/partners for product development and to provide up to date content on the digital literacy platforms. (6) Contribute as part of fundraising team in technical capacity towards scaling up the project. (7) Be the overall custodian of the project dashboard and report it to relevant stakeholders. (8) Work closely with project coordinator and operations team for data capture and report it to internal/external stakeholders at regular intervals. Recruitment of project team, capacity building and setting up reporting structures. (9) Lead project monitoring evaluation (ME) and create project-implementation-plan (PIP), impact evaluation and ToC framework. (10) Manage budgets or grants as per the expectations and compliance. (11) Develop execute projects and services that generate value for all stakeholders, own the overall responsibility for the successful execution of the project. (12) Ensure adoption of best practices in projects created and executed. (13) Any other incidental work as and when required. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualification: Applicant must have a Graduate/post-graduate degree in in business administration/ engineering/ arts. Experience: (1) 15+ years of post qualification experience in development sector with program implementation and content development; (2) Experience in multi-sector development and non-profit organisation is desirable; (3) Understanding of the Digital Literacy landscape in India with experience in executing relevant project; (4) Experience in writing proposals, creating strategies and engaging with partners; (5) Working knowledge of emerging technologies and capability to provide technical assistance as required. Skills and Competencies: (1) Networking skills, Product Development Product Management; (2) Ability to translate concepts into learning outcomes; (3) Passion towards working in social sector; (4) Excellent interpersonal, verbal and written communication skills (fluency in Hindi is desirable); (5) Experience in team management and leadership; (6) Demonstrated ability to build and maintain strong networks; (7) We need change markers to drive our inclusive tech agenda; (8) Passion and commitment towards bringing a social change. 5. COMPENSATION AND BENEFITS: Gross compensation budgeted for the position is attractive. Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history. 6. LOCATION: Noida 7. REFERENCE: L-DL-CSR 8. CONTACT INFORMATION: Team SAMS Strategic Alliance Management Services P Ltd. 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi 110 025 Phone Nos.: 011- 4081 9900; 4165 3612 9. APPLICATION PROCESS: Eligible candidates interested in the position are requested to apply using the link by at the earliest. Show more Show less

We are searching for a skilled Help desk technician to deliver prompt and effective technical support on computer systems. Your responsibilities will include addressing inquiries on fundamental technical matters and providing guidance to resolve them. A proficient Help desk technician should possess solid technical expertise and be capable of communicating clearly to comprehend the issue and articulate its resolution. Moreover, they should be customer-focused and exhibit patience when interacting with challenging clients. The primary objective is to generate value for customers that contributes to upholding the company's reputation and operations. Requirements: - Demonstrated experience as a help desk technician or in a similar customer support capacity - Proficient in technology with practical knowledge of office automation tools, databases, and remote control - Comprehensive understanding of computer systems, mobile devices, and other technological products - Ability to identify and address basic technical problems - Fluency in English - Outstanding communication abilities - Customer-centric mindset and composed demeanor - Bachelor's degree in IT, Computer Science, or a related field This position falls under the Customer Support category and is a Full-Time role located in Mumbai.,

In our "always on" world, it is considered essential to establish a genuine connection with the work you engage in. Due to continuous growth, CommScope is currently seeking to recruit an Engineer, Product to join our team at the site located in Goa, India. As an Engineer, Product at CommScope, you will be responsible for providing leadership and support to lead engineers who are dedicated to supporting assigned product lines. These product lines encompass a variety of items including copper connectors, patch panels, cable assemblies, enclosures, accessories, and application tools. Your role will involve utilizing existing processes and available resources to introduce new products to the market, coordinating issue resolutions, and leading teams towards effective problem resolution. Your contribution in helping us connect the world will involve acting as a technical product line owner or support product line owner, offering technical assistance and leadership to both internal and external customers as needed. Additionally, you will lead and manage projects independently or assist Product Engineering leads in collaborating with functional or cross-functional team members to enhance performance, manufacturability, or cost. It is imperative to evaluate functional and performance requirements of products to ensure alignment with design objectives and customer/industry standards. Furthermore, you will be involved in assessing product or component nonconformances and managing engineering change activities associated with responsible product lines or assigned projects. The ideal candidate should possess a Bachelor's degree in a related field such as Mechanical Engineering with a minimum of 3-6 years of relevant experience, or a Master's degree in a related field with at least 1-3 years of related experience. Additionally, excelling in this role would require the ability to effectively interact with diverse cultures, being a self-starter who can work with general supervision, possessing strong planning skills, and managing multiple priorities effectively. Knowledge of materials such as resins and metals, manufacturing processes like injection molding, stamping, plating, sheet metal design, connector design, as well as familiarity with printed circuit boards, industry standards related to Telecommunications, CAD engineering tools, and assembly methods would be advantageous. At CommScope, we are dedicated to providing connectivity that enhances how we live, work, and learn. Our employees are at the forefront of communications technology and are instrumental in enabling groundbreaking advancements like 5G, the Internet of Things, and high-speed connectivity for all. With expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to innovate today and prepare for future demands. If you are looking to advance your career alongside innovative, dedicated, and compassionate individuals who are committed to shaping the future, then we invite you to connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), welcoming applications from individuals with disabilities and veterans. Should you require accommodations during the application or interview process, please contact us at talentacquisition@commscope.com to submit your request.,

Job Description: Villgro is a social impact first incubator of startups and a leader in fostering ground up social innovations in the Climate Action sector. We invest in climate technology startups and SMEs through grants, low-cost debt, and equity, providing specific technical assistance. To achieve our mission of creating social impact at scale, we have expanded our incubation model to build partnerships with channel partners, networks of FPOs, SHGs, and implementation NGOs. Our aim is to reduce barriers to adopting new technologies by developing impact financing solutions. We focus on disruptive solutions that support green livelihoods, value creation from waste, and sustainable mobility. Villgro is looking for a dynamic and motivated professional who is passionate about social impact to join us as a Manager in our Climate Action sector. Role & Deliverables: Portfolio Management: - Manage the portfolio of startups by providing guidance and ensuring appropriate fund utilization for achieving scale and aligned objectives. - Own activities such as mentoring, technical assistance, networking events, outreach, partner management, and donor reporting. - Systematically capture data on startup progress and Villgro's contribution for internal reporting. - Conduct site visits to evaluate startups on goals and performance. Donor & Partner Management: - Maintain relationships with donors and program partners to ensure clear communication of program data and status. - Collaborate on discussions and proposal responses for new funding opportunities in climate action. - Build ecosystem knowledge to identify trends for investment decisions and potential partnerships. Over & Above: - Preference for experience in rural livelihoods or renewable energy. - Desire to understand the ecosystem comprehensively from Climate Science to Financing, Innovations to Impact, Livelihoods to Communities. - Represent Villgro in the ecosystem and advocate our point of view. The ideal candidate would possess: 1. A Bachelor's/Master's degree in business, technology, or development studies. 2. 6-10 years of overall experience, including portfolio management or field experience. 3. Passion for climate action or experience in renewable energy. 4. Understanding of prevailing policy and business models in the climate space. 5. Ability to work with diverse stakeholders. 6. Proficiency in presenting data effectively. 7. Capability to coordinate programs involving multiple agencies/departments. 8. Strong interaction and networking skills. Compensation: The compensation includes a variable component. How to apply: To apply for the position, please follow the instructions provided in the job listing. About Villgro: Villgro is India's foremost impact-first incubator that believes in using innovation and for-profit business models to solve critical social and environmental issues in the country. We support enterprises in scaling through financial assistance, subject matter expertise, and market access. Our focus areas include enabling green livelihoods, generating value from waste, and improving health outcomes for low-income populations in India. Values we hold close: Villgro alumni have made significant contributions to social businesses, education, impact funds, and public policy. We are committed to providing exposure and experiences to help individuals achieve their personal and professional goals. An ideal candidate will resonate with values such as empathy, boldness, entrepreneurship, and integrity. For any queries, please contact us at careers@villgro.org.,

As a Sales Manager - Technical Sales at NV SubPower Private Limited, you will play a crucial role in developing and implementing sales strategies for a wide range of electrical assets, including EHV to low voltage assets, transmission lines, GIS, AIS, UG Cable, and SWGR. Our company specializes in online condition-based monitoring solutions and serves various sectors such as EV, Data Center, Solar, and Wind Power. We offer fully integrated solutions for live substation monitoring, customized software, user-specific applications, and cloud-based SaaS services. In addition, we excel in Transmission & Distribution EPC contracts, testing, measuring, and monitoring services, with a strong focus on quality and timely delivery. This full-time hybrid role will be based in Vadodara / Delhi NCR with some work-from-home flexibility. As a Sales Manager, your responsibilities will include managing client accounts, conducting product demonstrations, identifying new business opportunities, building strong client relationships, and providing technical assistance to clients. You will be expected to meet sales targets, prepare sales reports, and collaborate with cross-functional teams to ensure customer satisfaction and project success. To excel in this role, you should have experience in Sales Strategy Development, Client Account Management, and Business Development. Knowledge of Technical Product Demonstrations and providing Technical Assistance is essential. You must be a go-getter who can work independently to close deals with customers and resolve customer technical and commercial queries according to their requirements. Familiarity with online condition monitoring solutions, including online fibre optic temperature monitoring, online EHV bushing monitoring, and online Dissolved Gas Analysis, is highly desirable. Strong Client Relationship Management skills, the ability to meet Sales Targets, and prepare Sales Reports are key requirements for this role. Excellent written and verbal communication skills, the ability to work independently and in a hybrid environment, strong problem-solving skills, and attention to detail are also crucial. A Bachelor's degree in Engineering, Business, or a related field is required, and experience in the energy sector is considered a plus. The salary for this position is negotiable based on the candidate's qualifications and experience, with a hike from the previous package. The ideal candidate will have 7-12 years of experience in a similar field. If you are looking for a challenging opportunity in the energy sector and possess the necessary skills and experience, we encourage you to apply for this position located in Vadodara / Delhi NCR.,

As a Solar Installation Supervisor at Prodah Solutions, you will be responsible for overseeing the installation of solar panels, inverters, and other Balance of System (BoS) components according to designs. Your main duties will include managing and supervising the work of technicians and workers on site, providing technical assistance as needed, and ensuring that all activities are carried out safely and in compliance with regulations and company policies. You will be tasked with monitoring project progress to ensure timely completion within budget constraints. This will involve conducting site inspections and tests to verify the proper functioning and efficiency of the solar system. Additionally, you will be expected to prepare detailed reports and documentation on project advancements and technical specifications. Furthermore, as a Solar Installation Supervisor, you will be required to interact with customers and stakeholders to understand their needs and ensure that project requirements are met satisfactorily. Your role is crucial in contributing to Prodah Solutions" vision of providing sustainable living solutions through the installation of solar power plants.,

As a Project Manager (Solar Power Plant), you will be responsible for supervising solar installers, technicians, and subcontractors to ensure compliance with safety standards during solar installation projects in the Pune & Mumbai regions over a period of 6 months to 1 year. Your key responsibilities will include estimating materials, equipment, and personnel required for residential, commercial, or industrial solar projects, as well as preparing project proposals, budgets, and schedules. You will plan and coordinate the installations of photovoltaic (PV) solar and solar systems to ensure they adhere to relevant codes, monitor the work of contractors and subcontractors to ensure project alignment with plans, specifications, schedules, and budgets, and assess potential solar installation sites for feasibility and design requirements. Additionally, you will provide technical assistance to installers and technicians, identify strategies to reduce costs and enhance project efficiency, and evaluate subcontractor bids based on quality, cost, and reliability. Your role will also involve visiting customer sites to assess solar system needs, troubleshooting issues, managing inverter remote monitoring, and coordinating building inspections for solar projects. You will be required to complete installations, testing, and commissioning in accordance with client requirements, while also demonstrating proficiency in MS Office, possessing good communication skills, and managing manpower and safety effectively. Furthermore, having knowledge in electrical engineering, power distribution, transmission, and understanding electrical systems will be beneficial. Your willingness to solve uncommon issues and maintain system architecture, including piping, instrumentation, and process flow diagrams, will be crucial. A valid driving license and access to a vehicle are mandatory requirements for this role. If you are interested in this full-time, permanent position and possess the requisite qualifications and skills, please share your CV with meena@maatromsolution.com. This role offers benefits such as Provident Fund, yearly bonuses, and a day shift schedule. The work location will be in person, and your commitment to ensuring project success while meeting client needs will be instrumental in your success in this role.,

As a Solar Installation Supervisor at Prodah Solutions, you will be responsible for overseeing the installation of solar panels, inverters, and other Balance of System components according to the designs provided. Your role will involve managing and supervising the work of technicians and workers on site, while also offering technical assistance as needed. It will be your duty to ensure that all work is carried out safely and in compliance with regulations and company policies. Monitoring project progress to guarantee timely completion within the allocated budget will be a key aspect of your responsibilities. Additionally, conducting site inspections and tests to verify the proper operation and efficiency of the solar system will be essential. Your role will also entail the preparation of detailed reports and documentation on project progress and technical specifications. Communication and coordination with customers and stakeholders to address their needs and requirements will be crucial to ensure client satisfaction. Join us at Prodah Solutions, where we are dedicated to installing solar power plants and creating sustainable living solutions for people. If you are passionate about renewable energy and making a positive impact through your work, we look forward to having you on our team.,

You are a dynamic and motivated Customer Support Executive responsible for expanding the global customer base, managing international client relationships, and achieving sales targets. Your role requires effective communication skills and a customer-focused approach. Provide exceptional customer support, technical assistance, and detailed product knowledge for our ecommerce platform. Proactively engage with customers to ensure a positive experience, address inquiries promptly, and foster long-term relationships. Process orders, returns, and exchanges accurately through our CRM system. Collaborate with sales and technical teams to resolve complex issues and enhance customer experience. Maintain accurate records of customer interactions and support activities. Requirements include previous customer support experience, strong communication skills, proficiency in CRM systems and ecommerce platforms, ability to work independently, prioritize tasks, and meet deadlines effectively. Problem-solving skills, multitasking ability, and a customer-centric mindset are essential. Enjoy benefits such as Paid Time Off, Flexible Working Hours, Personal and Professional Growth opportunities, Performance Bonus, and the perk of bringing your dog to work.,

Position / Title : Business Partner - Quality Departments : Quality ( QA & QC) Location : shamirpet / corporate / Bidar Summary of the role To partner and collaborate with Global Quality & compliance Head in improving departments operations & efficiency as well as in accomplishing it’s goals and initiatives completion in a fast-paced environment. Key Responsibilities: To assist / partner with functional heads in building value for the department in line with the pre-set guidelines. To provide high level support to functional heads by preparing reports, tracking projects. To enhance productivity of the function through effective consolidation of the various tasks of the function. Tracking high priority initiatives for the functional head. To plan, direct and coordinate operational / consolidation activities of the assigned department. Create and maintain cross department relations for better success. Participate in program management activities of the specific department, which involves reviews on weekly, monthly and quarterly basis. To monitor, track and drive to speed, projects under departments scope. Preparation of reports and presentations and take part in high-level departmental meetings. 2. Job specifications / Pre-requisites: (qualification, experience, any other specifications) M. Tech / B. Tech / M. Sc/ MBA / M. Pharm or any equivalent qualification. 8-12 years of industry experience working in one or multiple departments pertaining to pharma field. Project management / strong MS-office skills are added advantage. Key Competencies (Technical, Functional & Behavioral) Ability to multitask and prioritise activities. Excellent time management skills Well-developed organisational skills Attention to detail excellent verbal and written communication skills Professional discretion

As a Quality Control Specialist, you will be responsible for conducting quality inspections in accordance with engineering drawings and original samples. You will play a crucial role in ensuring that production activities meet the required quality standards, especially in the context of hose manufacturing for compressor applications. Your expertise in compressor units and component manufacturing will be essential in overseeing production and ensuring product quality. In addition to your technical responsibilities, you will also engage in customer interaction and support, collaborating with the sales team to address technical requirements and ensure customer satisfaction. Your role will involve providing technical assistance to the procurement team for material selection and specifications, as well as working closely with the stock/inventory team to maintain accurate stock levels based on technical requirements. Furthermore, you will be involved in costing and estimation, where you will prepare material costing based on technical data and project requirements. Your deep understanding of raw materials, customer specifications, and industry standards will be vital in this process. Additionally, your expertise in kit manufacturing and assembly, including the ability to assemble components for functional validation, will contribute to the overall quality control process. This is a full-time position that requires your presence at the work location for in-person collaboration and coordination with various teams.,

As a female candidate, your role will involve managing various aspects of an e-commerce website backend. You will be responsible for tasks such as uploading and updating products, processing orders, maintaining inventory records, and ensuring the smooth functionality of the website. Additionally, you will oversee order fulfillment, logistics including shipping, tracking, returns, and coordinating with courier partners to ensure efficient delivery operations. Your duties will also include managing backend customer queries, resolving issues promptly to ensure a seamless shopping experience for customers. You will be required to provide technical assistance by troubleshooting minor website issues and collaborating with developers on third-party integrations. Moreover, tracking order status, maintaining records, and optimizing backend processes for efficiency will be part of your responsibilities. Working closely with internal teams, suppliers, and logistics partners is essential to ensure smooth backend operations. To excel in this role, you should possess a BCA degree with a strong technical background. Proficiency in English language skills, both verbal and written, is necessary. Prior experience in e-commerce backend operations, customer support, or logistics is preferred. Basic knowledge of HTML, CSS, and JavaScript for website troubleshooting is required. Strong attention to detail, problem-solving ability, and efficient time management are essential soft skills for this position. This full-time, permanent role offers benefits such as health insurance, leave encashment, and paid sick time. The work schedule is during the day shift, and the ideal candidate for this position would be a tech-savvy, organized, and proactive professional who can efficiently manage e-commerce backend operations. Education requirement for this position is a Bachelor's degree, and proficiency in English language is preferred. The work location is in person.,

As a technical assistance and customer service representative at an MNC in Chandigarh & Mohali, your primary responsibility will be to provide troubleshooting support to customers by analyzing their needs and recommending appropriate solutions. You will be expected to interact with customers over calls, emails, and chat to ensure a high level of customer satisfaction through excellent service. The ideal candidate for this role should have a graduation degree and possess good English communication skills. Both freshers and experienced individuals are encouraged to apply. The work schedule is 5 days a week with 2 rotational offs and a 9-hour shift, out of which 8 hours will be dedicated to working. Flexibility to work in US shift timings or night shifts is required. Candidates aged between 21 and 30 are eligible for this position. The compensation package includes a salary ranging from 2.42 LPA to 3.24 LPA along with additional night shift allowance. Furthermore, employees are entitled to a quarterly bonus of up to 9,000 and various benefits such as cabs for transportation, free medical insurance of Rs. 1 Lakh with cashless treatment in 50+ hospitals, a 24*7 medical helpline, and 2 paid leaves per month. This is a full-time, permanent position suitable for individuals looking to grow in the customer service industry. The work location is in person, and the shifts may include day shift, evening shift, fixed shift, Monday to Friday, morning shift, night shift, or rotational shift. Additional benefits include health insurance, life insurance, paid sick time, paid time off, and provident fund. Performance and yearly bonuses are also part of the compensation package.,

We are currently seeking dynamic professionals to join our organization as a Technical Account Manager. In this role, you will be responsible for developing and maintaining long-term relationships with clients by understanding and addressing their requirements. Your primary objective will be to convince clients that our products or services are the best fit for their needs in terms of quality, pricing, and delivery. As a Technical Account Manager, you will be required to negotiate tender and contract terms that align with both client expectations and company objectives. You will also be responsible for calculating client quotations, managing client accounts, and providing pre-sales and post-sales technical support. Additionally, you will play a key role in providing product education, conducting product training sessions, and offering technical assistance as needed. Analyzing costs and sales performance, preparing reports for management, and maintaining customer records will also be part of your responsibilities. You will actively support marketing activities by participating in conferences and other events, delivering technical presentations, and creating project documentation. Collaboration with the sales team and technical experts will be essential in this role. Furthermore, you should be willing to travel for meetings and provide training and support to other team members. Your ability to write case studies, blogs, and project documentation will be crucial in showcasing our offerings to clients. Experience with project management tools like Jira, Trello, and Confluence, as well as knowledge of Agile development and Scrum methodologies, will be advantageous. Your contribution to enforcing project deadlines and providing technical recommendations and testing will be highly valued. If you are excited about the prospect of joining our team as a Technical Account Manager, please submit your resume and cover letter for consideration.,

Roles and Responsibilities Dear Candidate, We are hiring the Position of Project Engineer / coordinator for Drillmec International Pvt Ltd (MEIL Group) Job Responsibilities: Prepare project reports, technical documentation, and MIS for management review. Handle projects from start to finish, including planning, execution, monitoring, and tracking. Conduct root cause analysis of deviations from plan and implement corrective actions. Provide technical assistance during site visits to resolve issues related to drilling equipment maintenance or operations. Ensure effective tracking and monitoring of projects using MS Project software. Interested and suitable candidates can share below details and your updated CVs by Mentioning subject of "Project Engineer / coordinator" to careers@drillmecinternational.com / snaveenkumar@drillmecinternational.com Candidate Name: Qualification: Stream: Current Employer: Designation: Work Exp: Current CTC: Expected CTC: Notice Period: Current Location: Native:

Dear Candidate, We are hiring the Position of E&I Sr Engineer / Asst Manager - QA/QC for Drillmec International Pvt Ltd (MEIL Group) Job Responsibilities: 1. Conduct QAP (Quality Assurance Plan) verifications to ensure compliance with industry standards and customer requirements. 2. Perform inspections of oil rig equipment for drilling operations, ensuring adherence to specifications and quality standards. 3. Ensure compliance with applicable regulations, codes, and standards related to oil and gas industry practices. 4. Coordinate with vendors and clients to address quality-related issues, resolve conflicts, and maintain effective working relationships. 5. Facilitate coordination between various stakeholders at project sites to ensure the smooth execution of Electrical and Instrumentation activities. 6. Collaborate with cross-functional teams to identify and implement process improvements, cost-saving initiatives, and quality enhancements. 7. Conduct and oversee Quality activities, including interpreting and evaluating test results. 8. Provide technical support and guidance to the project team, assisting in problem-solving and decision-making processes. 9. Prepare and maintain accurate documentation, reports, and records related to quality control activities. 10. Stay updated with the latest advancements and best practices in the field of Electrical & Instrumentation engineering and quality control. Interested and suitable candidates can share below details and your updated CVs by Mentioning subject of "E&I Sr Engineer / Asst Manager - QA/QC" to careers@drillmecinternational.com / snaveenkumar@drillmecinternational.com Candidate Name : Qualification : Stream : Current Employer : Designation : Work Exp : Current CTC : Expected CTC : Notice Period : Current Location : Native : For more job related updates, please follow our WhatsApp Channel https://whatsapp.com/channel/0029Vb52rZSD8SDpr06qQl1M

XploreLogic is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to customer inquiries and issues promptly via email, phone, or online channels Provide technical assistance and troubleshooting for product-related problems Problem Resolution:Diagnose and resolve technical issues reported by customers, ensuring timely and effective solutions Document and track customer issues using a ticketing system Product Knowledge:Develop and maintain a deep understanding of our products and services Stay informed about updates, new features, and industry best practices Collaboration:Collaborate with cross-functional teams, including development and quality assurance, to resolve complex technical issues Provide feedback to improve product functionality based on customer interactions Documentation:Contribute to the creation and maintenance of knowledge base articles, FAQs, and other support documentation Document troubleshooting steps and resolutions for common issues Customer Education:Educate customers on product features, best practices, and self-service options Conduct training sessions or webinars to enhance customer understanding Requirements:Bachelor's degree in a relevant technical field or equivalent experience Proven experience in a technical support or customer service role Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively in a team environment

As a Computer Systems Administrator at our company, you will be responsible for maintaining the various computer systems owned or operated by the company. Your duties will include providing end-user support, resolving technical issues, and offering technical assistance for all operating systems and applications. This support will be provided in-person or remotely through the use of telephone or remote access tools. You will also be responsible for maintaining business software applications, researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating both existing and new operating systems and applications. Additionally, you will be involved in testing, validating, and installing operating system and application security/performance patches. In this role, you will play a crucial part in installing, configuring, and maintaining the company's computer systems, applications, and firewall. This includes managing system and application upgrades, updates, and patches. Ensuring the security of company data and resources, as well as maintaining data availability and disaster recovery procedures, will also be part of your responsibilities. This position is a full-time, permanent role with benefits such as cell phone reimbursement, commuter assistance, and health insurance. The work schedule is during the day shift and requires in-person presence at the designated work location.,

As a Desktop Support Engineer, you will play a crucial role in providing technical support and ensuring the smooth operation of our IT infrastructure. Your responsibilities will include troubleshooting and resolving hardware, software, and network issues for end-users. You will be tasked with installing, configuring, and maintaining desktop systems, as well as offering timely technical assistance to minimize downtime and maximize productivity. Collaboration with other IT teams is essential to ensure efficient support and service delivery while adhering to security protocols and best practices. Key Responsibilities: - Setting up desktops, computers, servers, peripherals, cameras, and testing network connections. - Installing servers, laptops, printers, and demonstrating troubleshooting skills. - Addressing user tickets related to hardware and networking. - Providing users with simple, step-by-step instructions. - Proficiency in antivirus installation and maintenance. - Performing remote troubleshooting and exploring alternative solutions until the issue is resolved. - Assisting in creating technical documentation and manuals. - Possessing hands-on experience with Windows. Qualifications: - Any Engineering graduate with a minimum of 1-3 years of experience in Infrastructure Management. - Excellent communication skills. - Preferred certifications: MCSE, CCNA, ITSM, ITIL. Location: Ahmedabad, Aurangabad, Surat, Tirupati, Cochin, Trissur Type: Full-Time,

Hi Candidate, Greetings ! Currently we have an urgent opening for the role of Technical Assistant and Information Manager role for Mumbai Location. Job Summary: Assist Head WWO in Monitoring, Reporting & Controlling: Performance across Geographies and Functions Improvement Projects & Initiatives Action Points from Various Meetings Coordinate & follow up with Heads of various Geographies and Function for information and updates. Collate & correlate data, information & MIS originating from various Geographies & Functions and prepare consolidated MIS for WWO Head to facilitate effective decision making. Support in standardizing & improving data collection and reporting templates. Study patterns and trends emerging from various inputs and identify risks and opportunities. Use latest technologies like Power BI, AI / Ml etc. to create Dashboards and predictive analytics Prepare presentations for Management Review Meetings Up to 25% travel is expected. Candidate profile: Graduate in any Engineering Discipline (preferably Mechanical / Electrical) with 5-10 years experience in exposure to Operation & Maintenance of Renewable sector or continuous process industry. Data Management Tools like SAP, SQL, Power BI, etc. Strong analytical, communication and presentation skills will be added advantage Interested candidate kindly share your resume mansi.hasotkar@windworldindia.com along with your Current CTC, Expected CTC, Notice Period.

Job description Business objectives: Conduct site level admixture formulations to meet the performance requirements of client specifications. Test the above formulations for the desired test parameters at project site. Assisting the ASM/TSM for converting the prospect business into valued customer. Technical Assistance: Formulating specialized concrete designs like self-compacting concrete, precast concrete, mass concrete etc Provide technical assistance pre and post sales at the project sites related to Admixtures products. Undertake on-site sampling for Admixture products to build customer confidence. Market Development: Build long term relationship with the identified set of stakeholders through on-site assistance. Build relationship with the site QA/QC In charge, Project Managers, end user clients to generate business. Market Intelligence: Collection and Analysis of samples of competition products to drive improvements in our products. Assist Marketing function in conducting product trials and building inferences in the market. Identify non-BPIL business stakeholders and take measures to convert to BPIL account through product demonstration initiatives. Coordinate with R&D function for new product development based on feedback of product trends in the market.

Job description Urgent hiring for Concrete Technologist for Raipur Position : Senior Concrete Technologist Experience - 2yrs - 7yrs Qualification - B.TECH/ DIPLOMA in Civil Business objectives: Conduct site level admixture formulations to meet the performance requirements of client specifications. Test the above formulations for the desired test parameters at project site. Assisting the ASM/TSM for converting the prospect business into valued customer. Technical Assistance: Formulating specialized concrete designs like self compacting concrete, precast concrete, mass concrete etc Provide technical assistance pre and post sales at the project sites related to Admixtures products. Undertake on-site sampling for Admixture products to build customer confidence. Market Development: Build long term relationship with the identified set of stakeholders through on-site assistance. Build relationship with the site QA/QC In charge, Project Managers, end user clients to generate business. Market Intelligence: Collection and Analysis of samples of competition products to drive improvements in our products. Assist Marketing function in conducting product trials and building inferences in the market. Identify non-BPIL business stakeholders and take measures to convert to BPIL account through product demonstration initiatives. Coordinate with R&D function for new product development based on feedback of product trends in the market.

Job description Business objectives: Conduct site level admixture formulations to meet the performance requirements of client specifications. Test the above formulations for the desired test parameters at project site. Assisting the ASM/TSM for converting the prospect business into valued customer. Technical Assistance: Formulating specialized concrete designs like self-compacting concrete, precast concrete, mass concrete etc Provide technical assistance pre and post sales at the project sites related to Admixtures products. Undertake on-site sampling for Admixture products to build customer confidence. Market Development: Build long term relationship with the identified set of stakeholders through on-site assistance. Build relationship with the site QA/QC In charge, Project Managers, end user clients to generate business. Market Intelligence: Collection and Analysis of samples of competition products to drive improvements in our products. Assist Marketing function in conducting product trials and building inferences in the market. Identify non-BPIL business stakeholders and take measures to convert to BPIL account through product demonstration initiatives. Coordinate with R&D function for new product development based on feedback of product trends in the market.

You should have more than 3 years of experience in a similar role within the Technical Service functional area. Your primary responsibility will be to provide thorough user training on IVD platforms in laboratory settings or training centers. Additionally, you will troubleshoot technical issues faced by customers and work closely with field application specialists to ensure customer satisfaction. You will be expected to determine application solutions based on product and customer specifications, provide clinical expertise to support field application specialists and customers, and assist in product evaluations and comparisons. Furthermore, you will be required to report on industry and market trends, client satisfaction levels, and customer needs. Supporting customers over the phone when necessary and coordinating troubleshooting efforts with Service Engineers, Technical Support, QA, and R&D teams to ensure timely problem resolution are also key aspects of this role. You will conduct training sessions for both internal and external customers, including initial workflow training and additional training on applications and reagents for successful integration into customer workflows. Developing and conducting seminar trainings for customers, responding to technical assistance requests from customers promptly and professionally, and staying updated on IVD products and technology developments will also be part of your responsibilities. It is essential to maintain a commitment to TBM competencies and values while continuously upgrading your knowledge in the field.,

As a Content Services Specialist, you will play a key role in enhancing our remote IT operations with a focus on content strategy. Your primary responsibilities will include overseeing remote desktop support operations, providing technical assistance for Linux-based systems, and collaborating with team members to develop effective content strategies. By analyzing and optimizing content delivery processes, you will contribute to enhancing user experience and operational efficiency. Effective communication in English will be essential as you support diverse teams and stakeholders. Monitoring system performance, addressing issues promptly, and developing training materials for end-users are also important aspects of your role. You will be expected to contribute to the continuous improvement of IT support processes, align content services with organizational goals, and ensure compliance with company policies and industry standards. Your qualifications should include proficiency in Linux and remote desktop support, strong English communication skills, and a foundational understanding of content strategy principles. Adaptability to a hybrid work environment, proactive problem-solving skills, and a commitment to leveraging technology for improving content services are also desired qualities. You should be dedicated to contributing positively to the company's mission and societal impact. Certifications required for this position include the CompTIA Linux+ and ITIL Foundation Certification. Additionally, proficiency in multichannel support (tickets, chat, calls, etc.) and expertise in channel consistency and integration, customer journey mapping, tech savviness, collaboration, and coordination are essential. Evaluation methods for this role may include scenario questions, experience review, and tool proficiency assessments. The ideal candidate should demonstrate expertise in system administration, including operation systems like Windows Servers, Linux/Unix, and Mac OS, as well as networking knowledge, hardware and software management, scripting and automation, security fundamentals, problem-solving, troubleshooting, and end-user support and training. For candidates with experience in web development, a basic understanding of web development principles and technical support and troubleshooting skills will be valued. The evaluation process may include technical tests, experience review, and scenario questions to assess proficiency in web development and IT technical support.,