Service Incharge

Job Title: Service In-Charge
Location: Anugul, Odisha
Industry: Automobile
Employment Type: Full-time

Job Description:

We are looking for a dedicated and experienced Service In-Charge to lead and manage our service operations at our automobile service center in Anugul, Odisha.

As a Service In-Charge, you will be responsible for overseeing day-to-day service activities, managing the technician team, ensuring customer satisfaction, and maintaining high standards of service quality and efficiency.

Key Responsibilities:

• Supervise and coordinate the daily operations of the service department
• Manage and guide technicians to ensure timely and quality service delivery
• Interact with customers to understand their service needs and provide solutions
• Ensure proper documentation of service orders, billing, and reports
• Maintain service records, inventory, and workshop tools
• Monitor workflow, manage service schedules, and ensure adherence to deadlines
• Handle escalated customer complaints and resolve issues efficiently
• Coordinate with parts, sales, and warranty departments when required

Qualifications:

• Diploma/Degree in Automobile/Mechanical Engineering or relevant field
• ITI candidates with strong experience in service management can also apply
• 2 years of experience in the automobile service industry, including team handling
• Strong technical knowledge of vehicle systems and diagnostics
• Good communication and leadership skills
• Customer-oriented approach with a problem-solving attitude

What We Offer:

• Competitive salary based on experience and skills
• Opportunity to grow into higher management roles
• Training and skill development programs
• A collaborative and supportive work environment

Immediate Joiners Preferred
If you are ready to take charge and lead a high-performing service team, we would love to hear from you!

To Apply:
Submit your resume through Indeed or email it to hr.ritaautomobiles@gmail.com

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Language:

• English (Preferred)

Work Location: In person