Service Engineering Specialist (Mechanical)

As a Specialist Service Engineering (Mechanical) in the Global Shared Service department in Chennai, India, your role will be crucial in supporting technical experts in resolving Service Now tasks, particularly main bearing related tasks. You will also be responsible for authoring documents for MSE owned documents in Teamcenter and Windchill, maintaining failed component information, and updating Management about potential serial defects. Your contribution is vital for the efficient functioning of Service Engineering Teams. This role will involve handling unexpected situations and time-sensitive tasks on a daily basis. Key Responsibilities: - Collaborate with a globally responsible team of technical experts in Global Service Engineering - Act as a focal point of contact for technical issues between local and central business units - Assign tasks along the technical support process - Gather information on the performance of mechanical components in wind turbines - Identify and report potential serial issues - Evaluate risk potential, budget, and schedule activities related to major non-conformities - Support local business units in developing sustainable solutions for mechanical problems in wind turbine drive trains - Create repair and inspection instructions for mechanical component assemblies - Define, implement, and establish service processes for mechanical assemblies - Enhance internal standards and processes while ensuring knowledge transfer between departments and locations Qualifications Required: - Minimum 6-8 years of experience in Mechanical drive trains and roller bearings, preferably in the wind industry - Project coordination experience or similar role - Strong analytical and data manipulation skills in Excel - Excellent organizational and time management skills - Strong multitasking abilities - Good stakeholder management, communication, and interpersonal skills - Technical background understanding - Bachelor's degree in Mechanical Engineering - Excellent communication skills - Ability to work independently - Proficiency in Teamcenter PLM, Windchill PLM, SAP - Troubleshooting knowledge The company values individuals who are detail-oriented, organized, good team players, adaptable to change, and capable of managing multiple projects simultaneously. Additionally, proficiency in Microsoft Office Suite, including Word and Excel, is essential. Being a member of global teams and possessing good comprehensive skills are also desired qualities. Having a valid GWO certification, including work at height, is considered advantageous. Additional languages such as German, Spanish, or French are also beneficial.,