Service Engineer for Delhi & North Eastern Region

3 - 5 years

0 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The candidate must have a good technical understanding of the company and its products portfolio along with an outgoing personality to build rapport with potential customers, establish and expand company's business relationship.

Responsibilities

  • Willing to travel extensively across the country
  • Regular customer follow-up by in-person visits, appointments, videos meetings, telephone or any forms of communication
  • Prepare & provide product presentations, preparing technical specifications, Organizing product demonstrations, webinars, workshops etc., and handle customer queries, if any
  • Work with customer and finalize technical configuration meeting customer requirements
  • Develop sales initiative strategies, pricing strategies, promotional campaigns to market & promote the company, brand and products.
  • Installation and commissioning of laboratory equipment, training to lab operators, verification & calibration of test equipment.
  • Schedule preventive visits of laboratory equipment under AMC, attend to emergency breakdown
  • Perform inspection, diagnostics and troubleshooting of the instrument in case of any service-related requests. Recommend spares if necessary to resolve the service request. Prepare detailed service reports on all work carried out
  • Provide service support to customer via telephone, email or physically meeting the customer at their site

Qualifications

  • Diploma in Instrumentation / Mechanical / I&C / Electrical
  • Strong interpersonal skills
  • 3 to 5 years of experience
  • Good proficiency in verbal and electronic communication and market analysis skills.
  • Any experience with handling or previous work experience of petroleum testing equipment is added advantage
  • Proficient in using a multi-meter, soldering tools and basic electrical maintenance tools
  • Basics knowledge and experience of electricals & electronics such as motors, pumps, relays, IC, SSR etc.
  • Language: English, Hindi.

Software Skills

· Excel, Word, Power point, Outlook

Job Types: Full-time, Permanent, Fresher

Work Location: In person

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