Service Engineer

Job Description – Service Engineer Job Title:

Service Engineer

Location: ONGC Site - ONGC Colony, Cinnamara, Jorhat CD Block Part, Assam 785704

Employment Type: Full-time, On-Site

Job Summary

The Service Engineer will be responsible for carrying out repair, maintenance, and support services for IT systems, servers, storage, and networking devices deployed at the ONGC site. The role requires strong technical knowledge, hands-on expertise, and professional certification in Linux/Unix administration, along with experience in Windows servers and networking environments.

Key Responsibilities

· Perform repair and maintenance jobs on IT systems as and when required under the contract.

· Provide on-site technical support during ONGC office hours.

· Troubleshoot and resolve issues related to Linux/Unix systems, MS Windows servers, data storage systems, and networking devices.

· Monitor, maintain, and ensure smooth functioning of deployed IT infrastructure.

· Maintain service records, prepare reports, and coordinate with the contractor’s team for escalations.

· Ensure timely execution of maintenance activities in compliance with ONGC policies and procedures.

Qualifications & Certifications

Educational Qualification:

· Degree in Engineering (preferably in Computer Science, IT, Electronics & Telecommunication, or Electronics), OR

· Diploma in Computer Science, IT, Electronics & Telecommunication, or Electronics.

· Degree/Diploma must be from a recognized University/Institute under State/Central Technical Education Board/UGC.

Professional Certification:

· Red Hat Certified System Administrator (minimum RHEL 7.x).

Experience Requirements

· For Degree holders: Minimum 1 year of relevant experience in the maintenance of similar IT systems.

· For Diploma holders: Minimum 3 years of relevant experience in the maintenance of similar IT systems.

· Practical experience in:

· Linux/Unix administration (minimum 1 year).

· MS Windows Server operating systems.

· Data storage systems.

· Networking devices.

Skills & Competencies

· Strong troubleshooting and analytical skills.

· Proficiency in Linux/Unix and Windows server environments.

· Knowledge of networking protocols and hardware.

· Ability to work independently at client site.

· Effective communication and coordination skills.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Jorhat, Assam: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• total work: 3 years (Preferred)

Work Location: In person