Service Engineer

Job Description

You’ll be our: Service Engineer You’ll be based at: IBC Knowledge Park, Bangalore You’ll be Aligned with: Lead-Service Quality And Planning You’ll be A member of: Service Quality & Planning What will you be doing at Ather? Evaluate the influence of change request (CRs) and new product releases on current processes, conducting impact analysis Examine parts/drawings/assemblies to determine service, repair, replacement and rework requirements and calculate precise man-hours needed for effective resource allocation Responsibility for accuracy and adequate content of BOMs including proper structure, quality requirements, linking of appropriate technical documentation in our SAP/DMS system. Preparation of BOMs for use in our service processes. Liaising with Sourcing, Engineering, and Spares departments to meet technical and business requirements. Detailed checking of output to ensure the highest possible accuracy and quality for smooth running in production. Maintenance of the labor master database to ensure all records conform to established standards and documentation. Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement. Ensuring electronic parts catalog complies with latest part revisions and accounting for redundancies. Aim for 100% Accuracy level of BOM with First time right. Sound knowledge of Electrical Systems of 2 W/4 W Auto Industry. Should have knowledge of warranty claims, Service Quality and repair process. What experience & skills do you need for this role? PC skills Google Office, Knowledge of Teamcenter, AutoCAD Knowledge of Engineering Bill of materials Ability to read and interpret technical and engineering drawings Organization skills Record keeping / change history Logging Understanding of computerized ERP System Initiative, pro-active with a positive attitude Ability to act independently Flexibility and ability to adapt to change Excellent Influencing and persuasion skills Some attributes that you bring to this role? Strong background in electronic control systems is highly preferred. Familiarity with Serial Data communication protocols and/or Software Defined Vehicle architecture. Ability to work well independently and collaboratively with a team. Proven track record of tackling complex problems. Proficiency in reading and understanding electrical wiring diagrams and controller specifications. Bachelor degree in Information science/Electronics Technology, or an equivalent combination of education and experience. What should you have graduated in? Graduation : Electrical/Mechanical/Electronical Diploma holder/Engineer Work Experience : 1~4 years in the Automobile/Automotive Industry Show more Show less