Company Description Sun Infonet Private Limited (SIPL), founded in 1999, is one of India’s leading distributors of audio brands for installation, rental, and retail industries across the country. Driven by the philosophy of “Enhancing Audio Experience”, Sun Infonet provides innovative and reliable audio solutions sourced from renowned suppliers globally. The company has heavily invested in applications resources, making up 60% of its workforce, and prides itself on delivering top-notch products and solutions to its customers. Based in New Delhi, SIPL’s commitment to excellence and technical prowess makes it a trusted partner in the audio field. Role Description This is a full-time on-site role for a Sales Manager located in New Delhi. The Sales Manager will be responsible for overseeing the sales team, creating sales strategies, and ensuring the team meets sales targets. Daily tasks include managing client relationships, negotiating contracts, conducting market analysis, and training team members. The role also involves collaborating with other departments to optimize sales operations and customer satisfaction. Qualifications Experience in sales strategy implementation and team management Proven track record in client relationship management and negotiating contracts Strong analytical skills for conducting market analysis Excellent communication, leadership, and interpersonal skills Ability to train and mentor sales team members Knowledge of professional audio products is a Must Bachelor's degree in Business, Marketing, or related field preferred
Technical Support: Troubleshoot and resolve audio issues, set up and optimize systems. Repairs & Maintenance: Repair audio equipment, replace components, and maintain detailed logs. Installation & Setup: Assist in installing and calibrating audio systems for various environments. Quality Assurance: Perform testing of repaired and installed equipment to ensure optimal performance. Customer Service: Engage with clients to explain technical issues, solutions, and maintenance practices. Inventory Management: Manage spare parts, tools, and organize storage. Documentation & Reporting: Keep accurate service records and provide feedback to product and engineering teams. Product Testing: Assist in testing and evaluating new products and prototypes for performance enhancement. Skills & Qualifications: Education & Experience: UG: Bachelor s degree or diploma in Electronics, Telecommunication, or Audio/Sound Engineering is must. Hands-on experience with analog and digital audio systems is preferred Technical Skills: Proficient in circuit diagrams, diagnostic tools, and audio technologies (e.g., Bluetooth, Wi-Fi). knowledge of SMD components and soldering is essential. Communication: Excellent interpersonal and problem-solving skills; ability to collaborate across departments and explain technical concepts clearly. Attention to Detail: Accurate diagnostics, efficient task prioritization, and multitasking. Software Knowledge: Experience with service management tools, MS Office, and certified in Dante Level 1, Level 2, and Level 3 is required. Physical Requirements: Ability to handle heavy equipment and work in diverse environments including field service locations. Desired Attributes: Passion for audio tech, adaptable under pressure, customer-focused. Working Conditions: Combination of service centre-based work with regular field visits and travel as per project requirements; flexibility with work hours. This profile represents a general description of the responsibilities and requirements for a Service Engineer in the audio product industry. The specifics of the role may vary depending on the companys needs and the types of audio products supported.