Service Coordinator

As a Project Coordinator, you will be responsible for managing end-to-end service and project coordination, ensuring smooth execution from initiation to closure. Acting as the primary point of contact for clients, you will be required to comprehend project requirements, address queries, and provide timely updates. Collaboration with internal teams such as technical, operations, and sales is essential to align deliverables with client expectations. Tracking project milestones, preparing status reports, and communicating progress to stakeholders are integral parts of your role. Your responsibilities will also include scheduling and facilitating project meetings, follow-ups, and documentation. Prompt and professional resolution of client issues is crucial. You will be expected to maintain accurate project and service records in relevant systems/tools, supporting the service delivery team in planning and resource allocation. To excel in this role, you should have a minimum of 3 years of experience in project coordination, service coordination, or client-facing roles. Strong communication and interpersonal skills are necessary to connect effectively with clients and internal teams. The ability to understand project requirements and coordinate multiple tasks simultaneously is key. Proficiency in MS Office Suite is required, while knowledge of project management tools is considered a plus. Strong organizational skills, attention to detail, and problem-solving ability will be beneficial in fulfilling your responsibilities. You should be able to work both independently and collaboratively as part of a team.,