1261 Service Catalog Jobs - Page 12

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Education Qualification : Bachelor s degree/diploma in computer science or information technology or equivalent Skills : Primary -> Behavioral | Aptitude | Good analytical skills, ability to under biz outcomes and find ways to deliver. | 3 - Experienced Primary -> Technology | Service Management | 5 - Expert Secondary -> Behavioral | Communication | Strong communication skills | 3 - Experienced Secondary -> Technology | Documentation | Experience in good quality documentation | 3 - Experienced Tertiary -> Behavioral | Execution excellence | Drive high quality in all aspects of work activities | 3 - Experienced Tertiary -> Behavioral | Time management | Adapt at managing time to deliver on co...

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Adminstration of the ServiceNow ITSM platform | 2 - Knowledgeable Primary -> Technology | Administer already configured and customized workflows, forms, fields, notifications, and automation within the ServiceNow platform | 2 - Knowledgeable Secondary -> Technology | Maintain incident, problem, change, and request management processes and workflows. | 2 - Knowledgeable Secondary -> Technology | Service Catalog and Portal Management | 2 - Knowledgeable Tertiary -> Technology | Incident, Problem, Change, and Request Management | 2 - Knowledgeable Tertiary -> Technology | Database SQL/No Sql (SQL, Or...

Education Qualification : Bachelor s degree/diploma in computer science or information technology or equivalent Skills : Primary -> Behavioral | Aptitude | Good analytical skills, ability to under biz outcomes and find ways to deliver. | 3 - Experienced Primary -> Technology | Service Management | 4 - Advanced Secondary -> Behavioral | Communication | Strong communication skills | 3 - Experienced Secondary -> Technology | Documentation | Experience in good quality documentation | 3 - Experienced Tertiary -> Behavioral | Execution excellence | Drive high quality in all aspects of work activities | 3 - Experienced Tertiary -> Behavioral | Time management | Adapt at managing time to deliver on ...

Platform Management: - Lead the end-to-end Adminstration of the ServiceNow ITSM platform, including requirement gathering for any new changes, part of configuration and customization. - Collaborate with cross-functional teams to ensure successful running of the ITSM platform with existing tools, systems, and processes. - Administer already configured and customized workflows, forms, fields, notifications, and automation within the ServiceNow platform. Incident, Problem, Change, and Request Management: - Maintain incident, problem, change, and request management processes and workflows. Service Catalog and Portal Management: - Manage the service catalog, service offerings and service request ...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefr...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefr...

Candidate must be a proven team player with 5+ years of hands-on experience in SAP BW, BO, and BODS modules. End to End experience for BW/BO objects (BEx Queries, WEBI Reports) Skilled in Universe Designer (UDT/IDT) development/enhancement. SAP BW, BO 4.X and BODS 4.X Experience is a must. Detailed Responsibilities Analyze requirements and design BW Data Models to meet reporting needs. Develop and implement BW Data Models. Generate BeX Reports using calculated, restricted key figures, and formulas. Create Generic data sources and enhance Business content data sources as needed. Conditions and Exceptions, filters, and drilldown methods. Create Business Objects Data Services (BODS) Jobs, Work ...

We are looking for a skilled ServiceNow HRSD Architect with 10-15 years of experience to join our team in Pune, Mumbai, Bangalore, Hyderabad, Gurgaon, Noida, and Chennai. The ideal candidate will have expertise in ITSM ServiceNow, HRSD module, and Employee Service Center. Roles and Responsibility Design and implement solutions using ServiceNow HRSD module and Employee Service Center. Configure UI and workflows across different modules of ServiceNow. Develop and implement solutions in client environments across various ServiceNow modules. Collaborate with cross-functional teams to ensure seamless integration of HRSD with other modules. Provide technical guidance and support on HRSD implementa...

Overview of Providence: At Providence, we use our voice to advocate for vulnerable populations and needed reforms in health care. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyoneregardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future—today. Together, our 119,000-plus caregivers/employees serve in 51 hospitals, more than 1000 clinics and a comprehensive range of health and social services across Alaska, Californ...

Responsibilities: Configure Incident, Problem, Change, Knowledge, Service Catalog. Develop SLAs, Notifications, and Reports for ITSM processes. Automate ITSM workflows using Flow Designer and scripting. Support production issues and continuous enhancements. Requirements: 6+ years ITSM development. Strong understanding of ITIL and ITSM processes. CSA + ITSM Implementation Specialist preferred. Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

The Data Manager will Have a strong command over data wrangling and data story telling. Address and solve data quality issues either automated update or manually update information into KYCs sources systems or uplift the data into designated platforms. Source data from a variety of sources like core banking systems to combine, synthesise and analyse to improve data quality. Collaborate with stakeholders, SMEs to ensure that the in-scope issues are accurately rectified and meets business requirements. Good Knowledge and experience with tools for data analysis & data remediation (e.g. excel, KYC platforms, reporting tools Power BI, KNIME) Continuous Improvement & Change Understands, accepts an...

Shift: Regular 1) System Administrator certification Nice to Have , CAD certification 2) Thorough Knowledge on out of the box applications in ITSM, APM and custom application development 3) Good to have service portal development knowledge/ experience 4) Good exposer on ServiceNow platform, having good knowledge on ServiceNow components like client scripts, business rules, ACL, Script includes, UI pages, Ui actions, work flows, flow designer... 5) Having knowledge on integration with third party systems like salesforce 6) Overall 5+ years of experience Location - Bengaluru,Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

We are looking for a skilled ServiceNow HRSD Architect with 10-15 years of experience to join our team in Pune, Mumbai, Bangalore, Hyderabad, Gurgaon, Noida, and Chennai. The ideal candidate will have expertise in ITSM ServiceNow, HRSD module, and development and implementation of solutions in client environments. Roles and Responsibility Design and implement solutions in client environments across different modules of ServiceNow-ITSM, HRSD, ITOM. Develop configurations, integrations, portal & catalog development using ServiceNow tools. Collaborate with cross-functional teams to ensure seamless integration of HRSD with other modules. Provide technical leadership and guidance on best practice...

As a ServiceNow Developer at NTT DATA, you will play a crucial role in providing technical support throughout all project phases. Your responsibilities will include: - Developing project estimates and reviewing solution designs - Creating and reviewing documentation - Conducting peer code reviews Your expertise will be focused on ServiceNow CMDB and Discovery, with a strong knowledge of system design and development within Service Oriented architecture and web services integration, including REST, SOAP, WSDL, and JAXWS. Additionally, you will have: - Extensive experience in CSM implementations (Case Management) - Proficiency in service portal customizations - Knowledge of Order Management - ...

**Job Description:** You will be responsible for designing, implementing, and managing a highly secure and scalable solution for the business. This includes dividing design decisions into actionable tasks, estimating the tasks, assigning them to the team, and ensuring end-to-end completion. You will drive research, proof of concepts, and design considerations, getting buy-in from stakeholders for implementation. Additionally, you will review code, debug issues, incidents, and provide solutions through hands-on development. Mentoring the team on technical and functional aspects, resolving their queries, and communicating progress to stakeholders are also key responsibilities. Furthermore, you...

We are looking for a skilled ServiceNow Architect with 10 to 15 years of experience. The ideal candidate will have expertise in ITSM, scripting, and integration, as well as experience with ServiceNow projects including ITOM, HRSD, CSM, and ITSM. This position is available in Pune, Bangalore, Noida, Gurgaon, and Chennai. Roles and Responsibility Design and implement ServiceNow solutions using various modules such as ITOM, HRSD, CSM, and ITSM. Develop and maintain scripts for automation and integration within the ServiceNow platform. Collaborate with cross-functional teams to deliver high-quality results in both waterfall and Agile/Scrum methodologies. Provide technical leadership and guidance...

We are looking for a skilled ServiceNow Developer with 4 to 7 years of experience. The position is based in Bangalore. Roles and Responsibility Design, develop, and implement ServiceNow integrations with various modules such as ITSM, ITOM, and Service Catalog. Develop server-side and client-side scripts using JavaScript and Glide API. Create automation integrations using ServiceNow automation tools. Collaborate with cross-functional teams to identify and prioritize project requirements. Troubleshoot and resolve technical issues related to ServiceNow applications. Ensure compliance with industry standards and best practices for software development. Job Requirements Strong knowledge of Servic...

We are looking for a skilled ServiceNow Portal Developer with 3-6 years of hands-on experience in ServiceNow, focusing on Service Portal development. The ideal candidate will have a strong understanding of ServiceNow modules and proficiency in HTML, CSS, JavaScript, AngularJS, and Bootstrap. Roles and Responsibility Develop and customize widgets, UI pages, and client-side scripting using ServiceNow. Design and implement user interfaces using HTML, CSS, and JavaScript. Integrate REST/SOAP APIs with third-party systems and develop custom integrations. Collaborate with cross-functional teams to identify and prioritize project requirements. Troubleshoot and resolve technical issues related to Se...

We are looking for a skilled ServiceNow GRC Developer with 4 to 7 years of experience. The ideal candidate will have expertise in ServiceNow IIRM/GRC, including P&C, Risk, Adv Risk, Audit, VRM, BCM, RCM, OpRes, Privacy, ESG, Accelerators, Workflow, Flow Designer, and Configure and manage GRC/IRM Workspace. Roles and Responsibility Design and develop ServiceNow GRC solutions to meet business requirements. Implement and configure GRC modules such as Governance, Risk, and Compliance. Develop workflows and automation scripts using ServiceNow's workflow management tool. Collaborate with cross-functional teams to identify and prioritize project requirements. Troubleshoot and resolve technical issu...

We are looking for a skilled ServiceNow Technical solutions architect / Senior Developer with 10 to 15 years of experience. The ideal candidate should have a strong background in ServiceNow development and implementation, along with relevant certifications. This position is available in Chennai, Bangalore, Pune, and Hyderabad. Roles and Responsibility Design and implement ServiceNow technical solutions to meet business requirements. Develop and maintain high-quality code using ServiceNow's scripting language. Collaborate with cross-functional teams to identify and prioritize project requirements. Troubleshoot and resolve technical issues related to ServiceNow implementations. Provide technic...

Should have done SIEM Engineering activities for more than 2 years. Hands on Experience to Configure, manage, and maintain the Microsoft Sentinel SIEM platform including log management, retention configurations, maintenance of logs at low cost. Monitor, analyze, investigate and respond to security incidents in MS Sentinel by collaborating with the SOC team and Customers. Should be able to Integrate/onboard devices (Linux, Palo Alto, Fortinet, windows and other devices etc.) to Azure sentinel Should have expertise in integrating data sources which are not supported by Sentinel tool OOB. Custom parser development and ability to solve technical issues in Sentinel. Troubleshoot and resolve issue...

Responsibilities: Configure Incident, Problem, Change, Knowledge, Service Catalog. Develop SLAs, Notifications, and Reports for ITSM processes. Automate ITSM workflows using Flow Designer and scripting. Support production issues and continuous enhancements. Requirements: 6+ years ITSM development. Strong understanding of ITIL and ITSM processes. CSA + ITSM Implementation Specialist preferred. Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote.