487 Service Catalog Jobs - Page 9

Job Title: Sr. Software Engineer Job Code: 10448 Country: IN City: Mumbai Skill Category: IT\Technology Description: Roles and Responsibilities Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications Develop existing and custom applications within ServiceNow including integrations with other applications Handson experience in Service Catalog & Service Portal modules Create and use update sets between ServiceNow instances Design for and maintain a highly available and recoverable environment Document, maintain and update procedures and controls for the development & maintenance of custom applications on ServiceNow Work with various teams to fully understand business functionality and areas of improvements Provide support via troubleshooting, implementing bug fixes and root cause analysis Technical Overarching understanding of ServiceNow Enterprise product suite Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions Ability to apply business concepts into a technical solution Experience in Service Portal development with Web portal skills, such as HTML, CSS, JS is good to have Experience implementing the Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB Ability to create reports using the standard reporting engine, plus metrics and SLAs Follow ServiceNow best practices (including scripting, security, implementation) Clear written and verbal communication skills Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

Educational Bachelor of Engineering,BCA,BTech,MCA,MSc,MTech Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNoaw-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow

Role & responsibilities We are looking for a candidate for the role ServiceNow Developer, Hyderabad location. Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations. Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer. Identify potential problem” areas within customer ServiceNow environments and provide advice on problem resolution. Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform. The Senior ServiceNow Developer will complete all work within agreed timescales and KPI’s. See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM. Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations. Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning. Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards. Qualifications Bachelor's Degree or relevant work experience required Minimum 5 years holding a position configuring and customizing ServiceNow projects Minimum of 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.) Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.). Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog). Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) Preferred candidate profile

Your role Broad IT relevant experience working within a large enterprise on implementation initiatives Experience in configuring ServiceNow which involves various modules like ITAM (SAM and HAM PRO ) Knowledge and work experience on ServiceNow - end user/administrator perspective, Knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools Experience with JavaScript, AngularJS, HTML/CSS, Working knowledge of relational databases Taking part in ServiceNow testing, administration and development activities as well as troubleshooting Very good verbal and written English communication skills Develop solutions in ServiceNow, prepare estimates and work on capability presentation, Proof of Concept Understand functional, technical, and business requirements and then turn those requirements into a successful implementation Your profile ServiceNow ITAM (SAM & HAM Pro) ServiceNow - end user/administrator Scripting experience - JavaScript, AngularJS, HTML/CSS Knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools What you'll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Coimbatore,Gurugram,Noida,Chennai,Mumbai,Bengaluru,Pune,Hyderabad

Your role Strong experience working on ServiceNow implementations / Enhancement Hands on experience in ServiceNow ITOM module. Must have experience in implementing CMDB/Discovery/Service Mapping/event management solutions, Event rule, alert rule, sub-flow creation, Assignment rules, RegEx. Must have Power Shell/Shell and Java Script knowledge for use cases development. Working knowledge in ServiceNow IT Operations Management Solutions and be able to build or modify custom patterns and troubleshoot. Experienced in working with 3rd party integrations Your profile ServiceNow ITOM Module 3rd party integrations CMDB/Discovery/Service Mapping/event management Certifications - ServiceNow Certified System Administrator, CIS Event Management Should understand CI binding, correlation logic in ServiceNow. What you'll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Gurugram,Coimbatore,Noida,Chennai,Mumbai,Pune,Hyderabad,Bengaluru

Skill required: Tech for Operations - ServiceNow Portal Development Designation: Packaged App Development Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationDemonstrate skills for Service Portal Development, including understanding and use of Pages, Blocks, Content Types, Themes, Styles, Layouts, and Frames, at the basic level and jelly script, UI Macros and Pages, and Angular JS at the advanced level. What are we looking for WorkdaySAP SuccessFactorsServiceNow Advanced WorkflowsServiceNow Tools AdministrationAdaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Requirements Product Integration Lead Job Overview: We are seeking an experienced Integration Lead with a strong background in implementing Service-Oriented Architecture (SOA) using both SOAP and REST Web Services. The ideal candidate should be proficient in iPaaS platforms such as Workato , Celigo or any similar platform , with the capability to design, develop, and manage complex integrations across diverse systems. This role involves collaborating with global teams, managing multiple customer deliveries, and ensuring adherence to integration standards, policies, and best practices. Work Experience Key Responsibilities: Implement Service-Oriented Architecture (SOA) using SOAP and REST Web Services, designing and applying integration patterns to address various business problems while adhering to SOA principles. Define and design APIs, ensuring robust security measures using OAuth, Mutual SSL, and other security protocols. Develop message models using XML, JSON, and XSLT, while defining use cases, interface specifications, and service catalogs to enable seamless integrations. Design and develop custom and complex platform integrations, including modifications and custom code, following the company\u2019s development policies and procedures. Provide hands-on problem-solving support for complex integration issues, offering expertise to the integration team and collaborating with the client\u2019s technical support team to troubleshoot and resolve integration issues. Work closely with integration teams across various geographical locations, providing guidance, training, and mentorship to staff. Drive the continual refinement and execution of the company\u2019s structured integration development model, toolkit, standards, and policies, ensuring compliance with best practices. Engage with customers (as needed) to understand and document their integration requirements, mapping them to integration configurations. Plan, organize, prioritize, and manage multiple customer deliveries simultaneously, ensuring successful project outcomes. Requirements: 6 to 8 years experience with iPaaS platforms like Workato , Celigo or similar platforms. . Expertise in SOA, API design, and integration security protocols. Strong knowledge of message models (XML, JSON), integration use cases, and service catalog definitions. Ability to work collaboratively across global teams and mentor junior staff. Excellent organizational skills with the ability to manage multiple projects simultaneously. Strong problem-solving skills and a proactive approach to addressing integration challenges

Technical Support Analyst Helix ITSM: Roles and Responsibilities: Provide L2/L3 technical support for BMC Helix ITSM applications, ensuring timely resolution of incidents and service requests. Troubleshoot issues related to core ITSM modules such as Incident, Change, Problem, Knowledge, and CMDB. Administer, configure, and maintain the BMC Helix ITSM suite, Smart IT, Digital Workplace (DWP), and associated tools. Monitor system health, perform routine maintenance tasks, and implement patches and upgrades. Collaborate with internal teams, business users, and external vendors to analyze issues and implement sustainable fixes. Assist in the integration of Helix ITSM with third-party systems using REST APIs or other middleware platforms. Conduct root cause analysis for recurring incidents and suggest preventive measures. Prepare and maintain system documentation, technical specifications, and user manuals. Participate in user acceptance testing (UAT), go-live support, and post-implementation reviews. Stay updated on BMC product roadmaps, new features, and industry best practices.

Primary skills: Oracle Revenue Management Billing System (ORMB), Oracle SQL, Experience in Design, Configuration of ORMB system incl. Data Models ORMB Development and Functional understanding Secondary Skill: Business domain knowledge in the areas of financial applications, billing, general ledger, and accounting practices 6+ years of experience in IT and 3+ years of experience in ORMB Someone who has a good understanding of technical (development) and functional side of ORMB Experience in design, configuration, and testing of ORMB (Oracle Revenue Management and Billing) solutions for finance and banking application Solid understanding of ORMB/CC&B functionalities and data models (Transaction Feed Management, Rules Engine, Billing, Rating, Pricing, GL, Payments, Credit/Collections, Accounts Payable and Accounts Receivables). ORMB Configuration experience with setting up Customer Information, Rate Schedules, Approval Workflow, Pricing, TFM (Transaction Feed Management) Rules, service scripts and User interfaces like portals, zones and UI maps is a big plus. Experience in evaluating business requirements, creating functional, and solution designs. Experience working with business to clarify and elaborate the requirements and turning them into comprehensive test scenarios. Experience preparing test data based on the business scenarios and writing tools to prepare test data. Demonstrated knowledge of RDBMs and SQL with experience in building database queries based on the understanding of the data model. Collaborate with business partners on user acceptance testing including data readiness, triaging the defects, and ensuring that issues are handled in a timely manner. Good stakeholder management Excellent communication skills Location: Pref. is Pune (other locations - Chennai & Mumbai can be negotiated if profile is good) "

Role & responsibilities Manage ServiceNow installations for the cyber and strategic risk teams Create go-to-market proof-of-concept applications on the ServiceNow platform Create rational, competent-based technological designs from functional specifications Create new ServiceNow procedures and workflows Create unique service portal pages and widgets to aid the business organization Review and walkthrough the code of junior team members Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance Create thorough and organized test plans and suites Estimate, organize, plan, and prioritize testing-related tasks Determine, record, and track software flaws Conduct rigorous regression testing of corrected flaws Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients Control update sets for the code bases transfer to test and production environments Oversee ServiceNow administration, planning, and maintenance Coordinate vendors for ServiceNow product flaws Please share CVs to jagannaath@kamms.net

***TCS is Hiring for ServiceNow Developers*** Dear job seekers...TCS is inviting qualified and experienced ServiceNow developers for onsite job roles to attend Walk-in Interviews on Saturday, July 5th 2025. Find the following details and make your move for the biggest leap!!!!!........ Job Role : ServiceNow Developer Skilled Modules: ITSM, HRSD, CMDB, ITOM, CSM Walk In Location: Pune, Chennai Experience: 4+ years Interview date: 05 July 2025 (Saturday) Job Description Role & Responsibilities : Strong knowledge and experience in IT Service Management, IT Operations Management, Discovery, CMDB and Integration. Preferred experience on HRSD Module. Experience in supporting the implementation, administration, configuration, and development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. Skills Required: * Ability to work with customers, gather requirements and create solutions independently * Active participation within and among teams and colleagues distributed globally * Good verbal and written communication skills are a must * Good quantitative analytic skills, ability to work with large data sets * Excellent problem-solving skills, in particular a methodical approach to dealing with problems across distributed systems. * Collaborate well with others, unafraid to provide and receive honest feedback. **Documents to Carry:** **TCS Application Form** (filled online) **Government ID Proof** Original & Xerox **Updated Resume Copies** – Multiple printouts **Important Notes:** * **NO FRESHERS** – Minimum experience as mentioned is mandatory * **NO VIRTUAL INTERVIEWS** – This is a walk-in ONLY drive ***If you are available to attend the Walk In Drive, Kindly Apply for the Job*** Take the next big step in your IT career. See you at the venue!

We are looking for a skilled ServiceNow Sr Developer HRSD with 10 to 15 years of experience. The ideal candidate will have a strong background in HR systems and processes, with expertise in ServiceNow development. Roles and Responsibility Design, develop, and implement HR solutions using ServiceNow. Collaborate with stakeholders to understand business requirements and develop solutions. Develop and maintain complex workflows, integrations, and data models. Troubleshoot and resolve technical issues related to HR systems. Ensure compliance with industry standards and best practices. Provide training and support to end-users on new HR systems. Job Strong knowledge of HR systems, processes, and technologies. Experience with ServiceNow development, including scripting, workflow design, and integration. Excellent problem-solving skills and attention to detail. Ability to work collaboratively with cross-functional teams. Strong communication and interpersonal skills. Familiarity with ITSM tools and processes is an added advantage.

What will your role look like Able to identify system deficiencies and recommends solutions continual service improvements Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n) Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL. Experience with ServiceNow CSM, ITSM, and Service Portal Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management) Solid knowledge of CSM module Experience with instance upgrade and patching Experience with SOAP, RESTful API, scripting with ServiceNow Worked on multiple integrations of ServiceNow-Monitoring Tools Experience in Agent workspace and Virtual agent Functional knowledge of the CSM module of ServiceNow. Location - Chennai,Indore,Pune,India

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=4 to 8 , jd=In this role your primary responsibility is to solution, develop, and implement effective ServiceNow solutions that align with business objectives and meet the needs of the organization. You will work closely with stakeholders, including business leaders, process owners, and development teams, to analyze requirements, design technical solutions, and oversee the implementation and configuration of the ServiceNow platform. Your expertise in ServiceNows capabilities and best practices will enable you to develop a scalable and sustainable solutions that enhance productivity, streamline processes, and improve overall service management. ""Responsibilities:• " "Work with stakeholders to convert business needs into ServiceNow technical solutions.• " "Design and implement scalable, performant, secure, and maintainable ServiceNow solutions.• " "Provide technical leadership and guidance to development teams, ensuring adherence to best practices and standards.• " "Collaborate with cross-functional teams, including developers, administrators, and business analysts, to drive successful implementations.• " "Mentor Developers and provide technical guidance and support as needed.• " "Conduct code reviews, troubleshoot technical issues, and provide solutions and recommendations.• " "Identify opportunities for process improvements and automation within the ServiceNow platform.• " "Proactively propose innovative solutions and new features that drive business value.Qualifications we seek in you!Minimum Qualifications• " "Bachelor ’ s degree in computer science, Information Technology, or a related field for 3-5 years• " Minimum 3-5 years of experience in ServiceNow Development with a focus on building custom applications, Integrations, and workflows.• " "In-depth knowledge of the ServiceNow platform, including Service Catalog, Incident Management, Problem Management, Change Management, and other ITSM modules.• " "Proficiency in configuring and customization including foundational data setup such as service catalog, categories, items, and request workflows.• " "Experience with ServiceNow integrations, REST/SOAP APIs, Integration HUB and data exchange mechanisms.• " "Strong understanding of ITIL processes and IT service management principles.• " "Excellent problem-solving and analytical skills, with the ability to identify issues and propose effective solutions.• " "Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.Preferred Qualifications• " "ServiceNow Certified Application Developer (CAD) certification.• " "Experience with other ServiceNow custom application development and portal development.• " "JavaScript, Business Rules, Server-side scripting, Client-side Scripting, Script Includes, service catalog, widgets, scheduled jobs, email notifications, reporting and dashboards.” , Title=Servicenow Developer, ref=6566315

This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and MES) for managing continuity of information across the engineering enterprise, including design, industrialization, manufacturing and supply chain, and for managing the manufacturing data. Job Description - Grade Specific Focus on Digital Continuity and Manufacturing. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

5+ years of experience with technologies including, .Net, Java/J2EE, REST, PHP, Python, C#, 5+ years of API development REST and RESTful API design Good knowledge of database, SQL - PL/SQL, MySQL Experience in API design, Advanced proxies, Analytics, Developer portal. API Security Experience 5 - 10 Years Industry IT Software - System Programming Qualification Other Bachelor Degree Key Skills J2EE Rest API .NET JAVA SQL MySQL PL/SQL Programmer Coding API Design API Developer

AWS ECS, AWS Organizations, ControlTower, Service Catalog Kubernetes Linux SysAdmin RedHAt Python Terraform 4 to 6 years on AWS ECS, AWS Organizations, ControlTower, Service Catalog 4 to 6 years on Kubernetes and Dockers 5 to 6 years Linux Admin RedHAt 4 to 6 years on Python Responsibilities: Provide technical support for AWS services, focusing on Elastic Kubernetes Service (EKS) and related cloud technologies. Troubleshoot and resolve customer issues related to AWS architecture, deployments, and EKS configurations. Collaborate with engineering and development teams to optimize cloud infrastructure and workflows. Assist in the setup, management, and scaling of containerized applications running on EKS. Educate customers on best practices for cloud security, performance, and cost management within AWS. Document solutions and create knowledge base articles to improve support efficiency and customer self-service. Monitor system performance and analyze logs to identify and resolve performance bottlenecks. Participate in on-call support rotations to provide 24/7 assistance to customers. Stay up to date with the latest AWS features, services, and industry trends to provide informed guidance to customers. Foster strong relationships with customers by delivering exceptional service and ensuring customer satisfaction. Languages English Fluent advanced 96- 100%

Job Summary The Sr. Infra Developer will be responsible for designing implementing and maintaining infrastructure solutions using BMC Helix technologies. This role requires a deep understanding of BMC Helix Remedy-SmartReporting DWP & SmartIT Dashboards CMDB and Remedy. The candidate will work in a hybrid model with rotational shifts ensuring seamless infrastructure operations and contributing to the companys technological advancements. Responsibilities Design develop and maintain integrations from sources of record/tools to BMC CMDB Design and develop Remedy workflow and code. Design develop and maintain CMDB reconciliation and normalization logic. Integrate CMDB with multiple systems using Atrium Spoon and Atrium Integrator. CMDB admin activities including Data load Normalization Reconciliation Precedence rules configuration etc. Knowledge of CMDB data dependencies with ITSM modules like Change Management and Incident Management etc. Design and Develop CMDB reports using Smart Reporting/BMC Helix Dashboards. Good to have third party reporting tool knowledge e.g Power BI. Documentation on CMDB development integration. CMDB enhancements and Developments on BMC SaaS Helix Platform. Configuration and Administration of OOTB BMC Helix CMDB Effective communication Drive and lead designs and development recommendations to standardize improve or redesign processes. Recommend and implement changes to existing data model that will mature use of CMDB. Certifications Required BMC Certified Professional in Helix Remedy or equivalent certification.

Job Title: Data Governance & Management Associate Location: Bangalore, India Role Description The Compliance and Anti-Financial Crime (CAFC) Data Office is responsible for Data Governance and Management across key functions including AFC, Compliance, and Legal. The team supports these functions in establishing and improving data governance to achieve critical business outcomes such as effective control operation, regulatory compliance, and operational efficiency. The CAFC Data Governance and Management team implements Deutsche Banks Enterprise Data Management Frameworkfocusing on controls, culture, and capabilitiesto drive improved data quality, reduce audit and regulatory findings, and strengthen controls. As a member of the Divisional Data Office, the role holder will support both Run-the-Bank and Change-the-Bank initiatives, with a particular focus on Financial Crime Risk Assessment (FCRA) data collation, processing, testing, and automation. Your key responsibilities Document and maintain existing and new processes; respond to internal and external audit queries and communicate updates clearly to both technical and non-technical audiences. Independently manage the FCRA data collection process including data collection template generation, quality checks, and stakeholder escalation. Execution of data cleansing and transformation tasks to prepare data for analysis. Perform variance analysis and develop a deep understanding of underlying data sources used in Financial Crime Risk Assessment. Documentation of data quality findings and recommendations for improvement/feeding into the technology requirements. Work with Data Architecture & developers to design and build data FCRA Risk data metrics. Investigation and analysis of data issues related to quality, lineage, controls, and authoritative source identification. To ensure new data sources align with Deutsche Banks Data Governance standards, maintain metadata in Collibra, visualize data lineage in Solidatus, and ensure certification and control coverage. Automate manual data processes using tools such as Python, SQL, Power Query and MS excel to improve efficiency and reduce operational risk. Translate complex technical issues into simple, actionable insights for business stakeholders, demonstrating strong communication and stakeholder management skills. Your skills and experience 6+ years of experience in data management within financial services, with a strong understanding of data risks and controls. Familiarity with industry-standard frameworks such as DCAM or DAMA (certification preferred). Hands-on experience with Data cataloguing using Collibra, Data lineage documentation using Solidatus and Data control assessment and monitoring Proficiency in Python, SQL, and Power Query/excel for data analysis and automation. Strong communication skills with the ability to explain technical concepts to non-technical stakeholders. Proven ability to work independently and collaboratively across global teams.

What will your role look like Develop requirements, wireframes, and dashboards for varied audiences related to financial and project management related metrics. These dashboards will pull from multiple data sources and require the need to format and aggregate data. Produce compelling and informative visualizations using various native and custom chart types. Create and maintain relationships between visuals, filters, bookmarks, and numeric/field parameters. Design strategic visual interactions that enhance the end-users experience using cross- filtering and cross- highlighting. Write and optimize DAX expressions to create measures and calculated columns. Create effective data models. Maintain relationship cardinality and cross- filtering between tables. Manage online deployment pipelines to test and publish Power BI reports. Manage user roles and implement row-level security to restrict data access. Clean, transform, reshape, and aggregate data from different sources such as Excel, SQL Server, SharePoint, etc. Create dynamic, reusable queries using parameters. Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Strong Power BI expertise with in-depth understanding of dataflows, datasets and integration with backend databases Python exposure will be a huge plus. M Language Knowledge of different data types and data structures like values, records, tables, lists, etc. Familiarity with built-in functions and the ability to write custom functions. Understand native query folding to optimize performance. SQL Experience writing and optimizing queries. Strong understanding of relational databases. Familiarity with common filtering functions (CALCULATE, FILTER, etc.) and iteration functions (SUMX, AVERAGEX, etc.) Understand the use cases for Import, DirectQuery, Dual, and Live data storage modes.

As a ServiceNow Consultant, you will be responsible for leading and executing ServiceNow projects and initiatives for clients. You will work closely with clients to understand their requirements, identify opportunities for improvement, and develop innovative solutions leveraging the ServiceNow platform. What You'll Do As a ServiceNow Custom Application Developer, you'll be a key driver in transforming client requirements into robust, functional ServiceNow applications. Your responsibilities will include Lead the full lifecycle of custom application development on the ServiceNow platform, from initial concept and requirements gathering to design, development, testing, and deployment. Architect, develop, and configure highly customized ServiceNow applications, workflows, forms, reports, and integrations that extend beyond standard module functionalities. Collaborate closely with clients and stakeholders to deeply understand their specific business needs and translate them into technical specifications for custom solutions. Serve as a subject matter expert for custom application development within ServiceNow, advising on best practices, platform capabilities, and innovative approaches to complex problems. Design and implement sophisticated integrations between ServiceNow and various external systems and technologies, ensuring seamless data flow and process automation. Provide technical leadership and guidance on custom application projects, ensuring solutions are scalable, maintainable, and aligned with architectural standards. Conduct product demonstrations and educate stakeholders on the functionality and value of custom ServiceNow applications. Develop and maintain comprehensive project plans, budgets, and schedules for custom application initiatives. Clearly communicate project status, risks, and issues to clients and internal stakeholders. What You'll Bring Bachelors degree in computer science, Information Technology, or a related technical field. 5+ years of hands-on experience with the ServiceNow platform, with a significant focus on architecture, design, and development of custom (scoped) applications. 2+ years of experience developing and managing complex integrations with ServiceNow and other enterprise systems using various protocols and technologies. In-depth technical knowledge of integration protocols and technologies, including REST APIs, SOAP APIs, JDBC, LDAP, and others. Proven expertise with multiple ServiceNow modules, including ITSM, CSM, Service Portal, Service Catalog, with a strong emphasis on Custom (Scoped) Application Development. Demonstrated experience leading successful ServiceNow custom application implementations from inception to completion. Strong problem-solving and analytical skills, with a proven ability to develop creative and effective solutions to complex technical challenges. Excellent verbal and written communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences. Experience with other integration toolsets such as Workato, Apptus, or Snaplogic is a significant plus. Experience with Performance Analytics is a plus. Certifications You'll Need ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD)

Educational MCA,MSc,MTech,Master Of Engineering,BCA,BSc,BTech,Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Tools-Service Now-ServiceNow-ITOM Preferred Skills: Tools-Service Now-ServiceNow-ITOM

ServiceNow Service Portal Developer JD The ServiceNow Developer role is responsible for configuring and developing capabilities within the ServiceNow platform Develop and maintain ServiceNow applications and modules Create and customize Service Portals utilizing AngularJS and ServiceNow widgets Collaborate with stakeholders to gather, analyze, and document system requirements Implement and configure various ITIL processes in ServiceNow modules Design and implement REST and SOAP APIs for integration with external applications Perform thorough testing of applications, troubleshooting and debugging as necessary Develop and maintain technical documentation for development processes Ensure compliance with security and data protection standards Provide support for application users and troubleshoot issues as they arise Participate in deployments and continual service improvement initiatives Work with user experience designers to adopt UI/UX best practices Develop and implement training materials for end-users and administrators Stay updated with ServiceNow releases and new features Participate in Agile development methodology practices Minimum of 4+ years ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with Create Now Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists) Experience coding in Jelly and Angular Minimum of 4+ years Service Portal development experience Minimum of 6+ years general ServiceNow development experience Ability to implement moderate to complex level security using Access Control Lists and Business Rules

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

ServiceNow Service Portal Developer JD The ServiceNow Developer role is responsible for configuring and developing capabilities within the ServiceNow platform Develop and maintain ServiceNow applications and modules Create and customize Service Portals utilizing AngularJS and ServiceNow widgets Collaborate with stakeholders to gather, analyze, and document system requirements Implement and configure various ITIL processes in ServiceNow modules Design and implement REST and SOAP APIs for integration with external applications Perform thorough testing of applications, troubleshooting and debugging as necessary Develop and maintain technical documentation for development processes Ensure compliance with security and data protection standards Provide support for application users and troubleshoot issues as they arise Participate in deployments and continual service improvement initiatives Work with user experience designers to adopt UI/UX best practices Develop and implement training materials for end-users and administrators Stay updated with ServiceNow releases and new features Participate in Agile development methodology practices Minimum of 4+ years ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with Create Now Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists) Experience coding in Jelly and Angular Minimum of 4+ years Service Portal development experience Minimum of 6+ years general ServiceNow development experience Ability to implement moderate to complex level security using Access Control Lists and Business Rules