Work from Office
Full Time
Location: Gurugram
Job Summary:
- Manage and own a portfolio of customer accounts
- Develop and execute account plans to meet customer needs and business objectives- Build strong relationships with key customer stakeholders- Identify and capitalize on upsell and cross-sell opportunities- Collaborate with internal teams (Sales, Product, Support) to ensure seamless customer experience- Analyze customer data to identify trends, risks, and opportunities- Provide regular account updates and insights to stakeholders
- Proven experience in account management, customer success, or sales
- Strong understanding of customer needs and business objectives- Excellent communication, negotiation, and problem-solving skills- Ability to work in a fast-paced environment and prioritize multiple accounts- Strong analytical and strategic thinking skills
- Competitive salary and benefits package
- Opportunities for professional growth and development- Collaborative work environment
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