Service Account Manager

Job Description

Service Accounts Manager PRIMARY RESPONsibilities: Responsible for carrying out scheduled preventive maintenance and servicing of JC installed systems To attend to customers’ request and complaint regarding system operations, working conditions and repairs as required To lead the maintenance team for the site handled DUTIES: Carry out planned systems checks to ensure systems proper operations Carry out checks for all auxiliary devices to ensure proper operations Carry out scheduled system sensors calibration Rectify all problems detected during preventive maintenance and furnish reports of findings Generate timely service & ACMV report for customers Attend to “non-contract” request calls and breakdown calls as required Supervise sub-contractor as required Assist immediate supervisor to identify Variation Orders through identified repairs required and system enhancement option KEY PERFORMANCE INDICATORS: Ability to quote and understand the local market well RELATIONSHIPS: INTERNAL Team members Account manager REQUIREMENT PROFILE (QUALIFICATIONS/KNOWEDGE AND SKILLS REQUIRED): At least 5 years of HVAC experience, preferably in Industrial Refrigeration Good command of English & communication skills Good supervisory skills Good computer skills (e.g. Microsoft Windows & Office) Local traveling is required Have an established network of customers and suppliers’ contact Show more Show less