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7 Customer Sucess Jobs

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6.0 - 11.0 years

6 - 13 Lacs

bengaluru

Work from Office

HCLTech Mega Walk-In Drive Telecom Service Manager (CSM/SPM/GST) | 6+ Yrs Exp | Bangalore Interview Location: HCL Technologies Ltd, 8th Floor, Unit-B, Aviator Building, ITPL SEZ, Whitefield Road, Bengaluru, Karnataka 560066 Interview Date: Saturday, 23rd Aug 2025 Interview Time: 10:00 AM – 3:00 PM Work Location: Bangalore HR SPOC: Yanosh / Samrin Experience Required: 6+ Years (only eligible) Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration. Immediate joiners are preferred (0-30 Days Notice Period) Job Description: Job Role : Service Manager – CSM/SPM/GST Experience : 6+ Years...

Posted 3 weeks ago

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1.0 - 2.0 years

30 - 54 Lacs

Kochi

Work from Office

Responsibilities: * Manage customer relationships through CRM software * Collaborate with cross-functional teams on HR initiatives * Ensure customer satisfaction & retention

Posted 1 month ago

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8.0 - 10.0 years

10 - 20 Lacs

Bengaluru

Work from Office

Position - Associate Director - Learner Success Location: Bengaluru (Work from Office) About Simplilearn Founded in 2010 and based in Plano, Texas, and Bangalore, India, Simplilearn, a Blackstone portfolio company, is a global leader in digital upskilling, enabling learners across the globe with access to world-class training to individuals and businesses worldwide. Simplilearn offers 1,500+ live classes each month across 150+ countries, impacting over 8 million learners globally. The programs are designed and delivered with world-renowned universities, top corporations, and leading industry bodies via live online classes featuring top industry practitioners, sought-after trainers, and globa...

Posted 2 months ago

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3.0 - 5.0 years

6 - 8 Lacs

Gurugram

Work from Office

Job Title: Service Account Manager (SAM) Location: Gurugram Job Summary: We're seeking an experienced Service Account Manager (SAM) to manage and grow our existing customer relationships, ensure high customer satisfaction, and drive long-term retention and expansion. Key Responsibilities: - Manage and own a portfolio of customer accounts - Develop and execute account plans to meet customer needs and business objectives - Build strong relationships with key customer stakeholders - Identify and capitalize on upsell and cross-sell opportunities - Collaborate with internal teams (Sales, Product, Support) to ensure seamless customer experience - Analyze customer data to identify trends, risks, an...

Posted 2 months ago

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15.0 - 20.0 years

25 - 40 Lacs

Bengaluru

Work from Office

Job Title: Vice President - Account Management As a Vice President of Account Management, you will be responsible for overseeing the strategy and execution of account management operations to enhance client relationships, drive client satisfaction, and generate revenue growth. This role requires a strategic mindset and exceptional leadership skills to ensure that the account management team delivers high-quality service while effectively aligning with the organization's goals and objectives. Roles and Responsibilities: 15 years of progressive experience in account management, customer success, or sales leadership Develop and implement effective account management strategies to achieve busine...

Posted 3 months ago

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8.0 - 10.0 years

40 - 55 Lacs

Bengaluru

Work from Office

Role & responsibilities Customer Onboarding & Implementation Lead end-to-end onboarding, ensuring seamless technical implementation and value realization Customer Support & Relationship Management Be the go-to technical point of contact for assigned accounts Troubleshoot issues and collaborate with engineering/product teams for resolution Platform Usage & Adoption Monitor usage patterns, customer KPIs, and deliver insights to maximize product value Strategic Check-ins & Retention Conduct regular customer reviews and share relevant product updates and roadmaps Assist with renewals, expansions, and upsell identification through consultative engagement Internal Collaboration Advocate for the cu...

Posted 3 months ago

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5.0 - 7.0 years

5 - 7 Lacs

Hyderabad

Work from Office

About the Role: We are seeking a dynamic and experienced Team Lead to oversee our voice-based sales and customer success operations. The ideal candidate will have a strong background in managing sales teams, driving customer retention strategies, and ensuring exceptional customer experiences. This role requires a proactive leader who can motivate teams, analyze performance metrics, and implement strategies to achieve business objectives. Key Responsibilities: Team Leadership: Manage and mentor a team of sales and customer success representatives, fostering a high-performance culture.Glassdoor+10Expertia+10Expertia+10 Sales Management: Develop and implement sales strategies to meet and exceed...

Posted 3 months ago

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