Senior Travel Consultant - Operations

About Adventures Overland:

Luxury Adventure Outbound Travel Company

Job brief:

Travel Consultant – Operations

This role is critical in ensuring smooth travel execution, supplier coordination, and exceptional client experience for long-haul and complex international itineraries.

Key Responsibilities:

• Manage end-to-end travel operations including

  international flights, accommodations, ground transportation, visas, insurance, and documentation

  .
• Handle

  international bookings and operations

  in line with client requirements, budgets, and company standards.
• Coordinate directly with

  global suppliers, DMCs, airlines, hotels, and service providers

  , including long-haul destinations.
• Negotiate rates, manage confirmations, amendments, and cancellations with suppliers.
• Assist in creating detailed itineraries and provide

  expert destination guidance

  for international travel.
• Ensure accurate handling of

  visa processes

  , documentation, and timelines for various countries.
• Handle

  ticketing-related tasks

  , including fare understanding, PNR management, and coordination with airlines/GDS teams.
• Maintain and update all booking and operational data in internal CRM systems.
• Provide prompt issue resolution, re-bookings, and post-travel support.
• Monitor international travel trends, advisories, and restrictions.
• Coordinate with finance and sales teams on billing, reconciliation, and vendor payments.
• Act as an

  on-ground operations lead

  for group tours when required, ensuring smooth daily logistics.
• Support continuous improvement of operational processes and supplier management.

Requirements and Skills:

• Minimum 3+ years of proven experience

  in

  International Travel Operations

  (candidates with only short-term or limited ops exposure will not be considered).
• Strong

  destination knowledge beyond India and Southeast Asia

  , including long-haul regions such as

  Europe, Africa, Central Asia, Middle East, Australia, or the Americas

  .

• Hands-on experience with visa processing

  for multiple international destinations.
• Working knowledge of

  air ticketing

  , fare rules, PNR handling, and exposure to GDS systems (Amadeus preferred).
• Direct experience coordinating with

  international suppliers and vendors

  .
• Excellent communication, coordination, and negotiation skills.
• Proficiency in

  MS Word, Excel, and PowerPoint

  .
• Bachelor’s or Master’s degree in

  Travel, Tourism, Hospitality, Business, or a related field

  .
• Fluency in English (written and spoken).
• Experience handling

  HNIs or group travel operations

  will be an added advantage.
• Driving experience is a must.

• Schedule:

  Flexibility required based on operational demands and client travel schedules

Benefits:

• Competitive salary aligned with experience and skill set
• Exposure to complex international and luxury adventure travel operations
• Opportunity to work on global destinations and unique road-trip experiences
• Collaborative, fast-paced, and growth-oriented work environment
  

strong international operations exposure