Job
Description
Overview At MSCI, we help the world’s leading investors turn data into insights—and insights into action. Our Analytics team plays a central role in delivering that mission, delivering powerful tools that help clients understand risk, performance, and the ever-changing dynamics of global markets. We’re looking for a Technical Writer who thrives on making the complex feel simple. In this role, you’ll be the person who translates deep technical detail—think risk analytics, risk models, performance attribution and APIs—into documentation that’s clear, engaging and actionable. You’ll work alongside product managers, engineers and client-facing teams to understand our tools from the inside out, and then tell their story in a way that’s easy to follow—creating clear, concise and accurate content for internal and external users. If you love untangling complex systems, have a knack for breaking things down into digestible steps and care deeply about asking the right questions, and crafting content that guides, educates and empowers—this is your opportunity to do that at scale. Responsibilities Create, update and maintain comprehensive product documentation including: Product guides API guides Support pages Client communication Gather technical information from SMEs, planning meetings and product specs. Translate complex technical concepts into clear and user-friendly content for diverse audiences. Manage documentation projects independently, including timelines and stakeholder communication. Champion consistency and clarity across all content, enforcing internal style guides, writing standards and documentation best practices. Contribute to content strategy, identify gaps, improve workflows and rethink how we communicate technical value to our users. Audit, update and structure our documentation to support AI integration projects. Qualifications Bachelor's degree in English, Technical Communication, Computer Science or a related field. Minimum 6 years of experience creating, managing and publishing clear, concise and comprehensive documentation for software products. Familiarity with financial analytics, risk and performance attribution, ESG or investment decision support tools a plus. Strong writing, editing, and communication skills with a sharp eye for detail and structure. Ability to work independently in a fast-paced, distributed team environment. Strong interpersonal skills to work cross-functionally with product managers, developers, quantitative researchers and UX/UI designers. Experience with Confluence, Jira and Git. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
