Senior Technical Trainer

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

We are looking for a Senior Technical Trainer to join our growing internal Technical Training team. This is a critical and highly visibly position which will have extensive exposure to stakeholders across all segments. We are looking for passion, energy, and commitment in a dynamic, global, and fast-paced environment. The senior technical trainer is a collaborative, results focused individual with a demonstrated ability to build strong relationships. They are experienced in the delivery of impactful training programs. The successful candidate will demonstrate technical know-how, consulting skills, and ability to deliver effective learning solutions.

What you'll do

• You'll deliver high-impact technical learning experiences using a learner-centered approach, applying cognitive psychology principles to enhance how people learn.
• You'll lead and facilitate diverse training sessions, including classroom-based and remote learning, while evaluating their effectiveness through formal and informal techniques.
• You'll embrace and support the team's strategy for delivery excellence, clearly and confidently communicating ideas across the delivery team and technical training department.
• You'll collaborate with internal clients and senior team members, contributing innovative delivery solutions that add value and distinguish our content in the company and marketplace.
• You'll share knowledge and creative ideas with the wider team, continuously enhancing technical learning content and supporting a culture of innovation.

What we offer

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role, proportionate to your qualifications, level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to increase employee contributions
• Wellbeing: Additional social benefits such as medical insurance & life assurance, discounted gym memberships and the opportunity to engage with our local community via sports activities, charity programmes & environmental initiatives
• Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.

ABOUT YOU

• You have a minimum of 5 years of industry experience in a professional setting, along with 3–5 years of hands-on training experience.
• You demonstrate a strong ability to collaborate effectively with others and possess a genuine passion for learning and development.
• You excel at designing and delivering impactful learning experiences from start to finish, applying cognitive psychology principles to enhance how people learn.
• You are proficient in facilitating learning sessions, evaluating outcomes, and managing time efficiently in a fast-paced, deadline-driven environment.
• You are a dependable team player with a willingness to travel occasionally, including potential global assignments.

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to oury people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, acrosfyts 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.