Senior Technical Program Manager, SaaS Release & Delivery Excellence

Job Summary:

Key Accountabilities

The core focus of this role is to drive operational excellence and control risk across all delivery phases for agile SDLC.

1. Release & Strategic Risk Management

• Own the Release Schedule:

  Establish and manage the end-to-end release calendar, ensuring predictable delivery across all environments (QA, Sandbox, Production, and dedicated customer environments).

• Risk-Based Go/No-Go:

  Lead the change management
  process and Go/No-Go decisions. This includes applying sound customer judgment to assess risk and continually improve upon customer trust.

• Technical Governance:

  Define and enforce technical governance standards for advancing builds (e.g. zero P1 or P2 bugs), ensuring all compliance and deployment documentation is complete and verifiable.

2. Delivery Execution & Cross-Functional Alignment

• GTM Readiness:

  Drive GTM readiness efforts by coordinating and aligning across all functional stakeholders (Product, Development, QA, Technical Sales & Support) to ensure a successful launch.

• Customer Synchronization:

  Partner directly with

  CSEs and TAMs

  to ensure optimal launch windows, smooth release execution and minimal disruption to our customer base.

• Dependency Management:

  Proactively identify, track, and manage complex dependencies across tech, operations, and business teams to prevent blockers and drive predictable program delivery.

3. Agile Pipeline & Operational Excellence

• Champion a culture of strong agile execution and continuous delivery across engineering teams.
• Guide and support efforts toward highly automated CI/CD and release management to improve pipeline efficiency, speed, and quality.
• Facilitate post-release retrospectives, driving efforts to capture lessons learned and continuously improve delivery playbooks to achieve maximum operational excellence.

Qualifications

• 8-9 years of proven experience in Technical Program Management or Release Management within a SaaS or cloud platform setup.
• Expert-level knowledge of the SDLC, Agile methodologies, and CI/CD pipelines.
• Demonstrated ability to influence cross-functional technical teams and communicate program status effectively to executive leadership.

Why Join CoreStack?

• Be part of a fast-growing, innovative company and the leader in cloud governance. Work with a talented and passionate team of professionals.

High-impact role with significant influence over company growth trajectory and expanding market presence.

• A mission-driven culture that values and rewards collaboration and innovation.
• Competitive compensation package, including performance bonus and stock options.
• Comprehensive benefits package, including health, dental, vision, and life insurance.
• Retirement savings plan.
• Generous Paid Time Off and Holidays

About CoreStack

CoreStack's primary differentiators include best-in-class products and one of the most comprehensive partner ecosystems. These include deep partnerships with all key hyperscalers (Azure, AWS, GCP, OCI..) and channel partners such as MSPs, SIs, GSI, Distributors...), ISVs, and more.

As we scale globally, we seek a visionary, results-driven Director of Sales Engineering to further build on the strategy to win customers, collaborate with sales leadership by providing the required leadership for sales enablement and customer acquisition, and take CoreStack to new heights.