Senior Store Manager

Company Description

Aptronix India, established in 2011, is India's local Apple Expert with a retail chain comprising 62 stores and 18 authorized service centers across 21 cities in India. As a one-stop shop for everything Apple, Aptronix offers a range of Apple products and accessories both online and in-store. Authorized technicians at Aptronix are fully trained to answer questions about Apple devices and provide one-to-one sessions, training sessions, and special events in stores, ensuring top-notch customer service.

Role Description

Preffered female candidates only.

This is a full-time on-site role for a Senior Store Manager located in Mumbai. The Senior Store Manager will be responsible for overseeing daily operations of the store, ensuring customer satisfaction, managing store staff, driving sales, and maintaining store inventory. The role also involves implementing marketing strategies, ensuring store compliance with company policies, and handling customer inquiries and issues.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Communication skills
• Experience in Store Management
• Knowledge of Retail Loss Prevention techniques
• Leadership and team management skills
• Ability to work in a fast-paced retail environment
• Bachelor's degree in Business, Retail Management, or related field preferred
• Previous experience in an Apple retail environment is a plus