Senior Staffing Partner

Workforce Strategy & Supply-Demand Alignment

• Develop and maintain a rolling 90/180-day staffing forecast, incorporating demand pipelines, project roll-offs, and fulfillment ratios.
• Partner with Delivery, Sales, and TA to ensure rigorous supply-demand synchronization across skill clusters, bands, and locations.
• Provide inputs into mid- and long-term capacity planning based on sales pipeline, project forecasts, and business growth strategies.
• Influence Build-Buy-Borrow (BBB) strategies at both the account and regional levels to meet future talent needs.
• Act as the primary supply point-of-contact for accounts and regions, facilitating cross-regional collaboration and aligning market supply plans.
• Leverage staffing tools, marketplace systems, and maintain data hygiene to reduce manual efforts and support efficient JIT (Just-In-Time) hiring.
• Monitor leverage mix across accounts and push for rotations to improve it further
• Drive rotation planning and execution along with Engineering Partners

Bench & Utilization Optimization

• Govern and drive bench inventory reduction through real-time dashboards, proactive redeployment, and cross-skilling programs.
• Collaborate with L&D and Talent Acquisition to align upskilling pathways with forecasted demand and reduce bench aging.
• Implement cost optimization models and track key metrics such as Unbilled FTE %, Bench Ageing (by tier), and utilization variance.
• Maximize revenue impact through billable headcount optimization, unbilled cost tracking, and alignment of the organizational pyramid.

Operational Excellence & Governance

• Ensure data accuracy and integrity across Resource Management Systems (RMS), project assignment accuracy, and billing structure alignment.
• Monitor and enforce staffing SLAs (e.g., Fulfillment Ratio, Time-to-Fill, Demand Fulfillment % Adherence).
• Identify and mitigate risks of revenue leakage by ensuring timely resource allocation, role compliance, and correct billing classification.
• Present quarterly staffing dashboards to leadership with predictive trends, variance analysis, and recommended corrective actions.
• Ensure good adoption of AI tools and new processes/systems to improve overall operational efficiency

Cross-functional Collaboration

• Talent Acquisition: Share supply plan and participate in hiring discussions to meet resource supply needs and executing supply plan in conjunction with demand flow.
• L&D (Learning & Development): Recommend upskilling programs based on current bench profile and upcoming project requirements.
• HR & Business Operations: Support internal mobility and workforce engagement strategies.

• 6- 8 years of experience in Resource Management, Workforce Analytics, or Supply Chain Staffing within a large IT/Technology/Services organization.
• Highly analytical and detail-oriented expert in resource forecasting models, staffing analytics, utilization, and billability structures, driving data governance and process hygiene.
• Adept at creating win-win solutions for the business by creating buy-in from stakeholders.
• Exceptional stakeholder management and communication skills across Sales, Delivery, TA, Finance, and HR.
• Resilience and Decision-Making: Ability to navigate complex, fast-paced environments with a focus on clear, effective decision-making.
• Project Management: Strong organizational skills, with the ability to drive multiple supply& staffing related initiatives across regions and accounts.
• Collaboration: Demonstrated success in fostering collaboration across regions and ensuring alignment between sales and supply functions.
• Advanced expertise with Excel and Google sheets.

• Bachelors or Masters degree in Business Administration, Analytics, or HR.
• Exposure to enterprise-level workforce planning systems and staffing analytics frameworks is essential.