23 Workforce Analytics Jobs

Key Accountabilities: WFM Fundamentals understanding Must have a complete understanding of WFM Fundamentals and hands on experience with Scheduling & Capacity Planning Proven experience working in medium/large WFM environments and a physical retail environment, supporting multiple channels such as Lenders, Branch environment Demonstratable experience in the use of Aspect WFM for scheduling, effective capacity planning and scenario creation to support business needs . Anaplan experience would be an added advantage. Stakeholder management Must be able to manage and work with Stakeholders up to Head-Of level, Partner with other WFM specialist teams as well Change/Projects, L&D & other WFM Support team Advanced MS Excel skills and Power BI reporting capability as a minimum skill set, ability to interpret data and provide solutions and ideas relating to WFM strategies and plans Ability to function in a virtual team environment, with enterprise thinking to make/propose ideas/solutions as required Experience and essential capabilities Overall 6+ years of experience working in Workforce management (Banking and Finance would be ideal) Strong understanding of Aspect (eWFM/Alwaria), Anaplan PowerBI experience Excellent knowledge of software and spreadsheet applications (Excel, Access) Ability to read, interpret and apply insights and recommendations Ability to communicate complex information in a neutral and professional manner

We are looking forward to work with strong SAP professionals with hands on WFA & P. Must have worked on building reports or BIRT. Note: Considering 15 days or less as NP. Job Description Job Title: SAP SuccessFactors People Analytics Lead and SuccessFactors Workforce Analytics Lead Location: All across India Work Mode: Hybrid (3 days WFO) Job Summary: SAP SuccessFactors Workforce Analytics & SAP SuccessFactors People Analytics expert who has have 4+ years of experience in SAP Success Factor including minimum 1 full life cycle implementation and 2 Support projects. The candidate will have the ability to gathering requirements to analyze, design and/or implement SuccessFactors WFA/People Analytics Key Responsibilities: Overall, 4+ years of experience in SAP SuccessFactors Workforce Analytics (WFA) and WFP. 3+ years of hands-on experience in SF reporting tools like Report Center Report- Story, ORD, AdHoc report, Tiles/Dashboard and BIRT. Experience in BIRT is must. Minimum 1 end to end implementation and 2 support projects of SuccessFactors WFA and WFP. Understanding of Data specification, key terminologies like Measures, Dimensions etc. Understanding of Metric packs like Core Workforce Mobility, Performance, Recruitment etc. Understand the Business requirements w.r.t reporting/Analytics SF certification in People Analytics Embedded edition or Workforce Analytics Should be able to contribute to Client workshops Support cutover document preparation, Go live activities and Hypercare support Should be able to Design, build the reports/Dashboards as per business requirement Basic understanding of SuccessFactors modules like EC, PMGM, SPCDP, Recruiting etc. Hands-on Knowledge of MS-SQL is an added advantage. Understanding of Query workspace, Investigate tool and Headlines in WFA Flexible to work as per the business requirement Expertise in a proposing the solutions to business. Must have good experience in designing the functional and technical solutions. Excellent written and verbal communication skills including presentations, chairing meetings, workshop facilitation, business and report writing Good business knowledge of various HR processes and Talent management processes. Certification in Employee Central & Onboarding 2.0 is a must> Roles and Responsibilities: The Consultant will have the following broad responsibilities: Provide high-level solution design and integration design Define and manage the deliverables of functional team to meet engagement objectives. Be a hands-on application expert and prepare / review project deliverables Utilize and apply best practices on projects based on experience and in consultation with experts; appropriately tailored for the client and their culture Lead design workshops with the client. Provide impact assessment for Quarterly Releases Enrich and develop reusable (accelerators, enablers) for SuccessFactors Role Demands: Excellence in analytical problem solving Excellence in techno-business and analysis to address customer problems, quick analytical thinking, and able to have focused energy in transforming the requirements into solutions. Excellent communication skills Polished verbal and written communication style. Ability to confidently build a strong rapport with various teams. Good networking skills to work across different multi-cultural teams towards focused goal. Self-Guided Attitude Self-motivated, collaborative, passionate, result oriented with an accountable mindset. The ability to succeed in a professional environment where direction is not always well defined. Qualified candidates will understand how to produce results when working in challenging environments and/or new techno-business areas.

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Workforce Analytics Commitment to quality Adaptable and flexible Microsoft Excel Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

The HR Data Analyst collects and analyzes HR data to support decisions and planning. They create dashboards, prepare reports, spot trends, and give insights to improve workforce planning, engagement, retention, and HR processes.

Key Responsibilities: Lead recruitment planning and delivery aligned with business needs, timelines, and budgets. Manage backend hiring tools and processes for efficiency and scalability. Drive hiring strategy execution at site level with a focus on business-as-usual and peak hiring cycles. Own dashboards, data reporting, and analytics to support performance tracking and hiring strategy. Collaborate cross-functionally with HR, business units, and hiring managers. Provide actionable insights through hiring analytics and reports to improve sourcing and hiring efficiency. Preferred candidate profile : Education: Graduation (Mandatory) Work Experience: 10- 15 years in recruitment operations, hiring strategy, and team management Proven hands-on experience in advanced Excel, recruitment automation, macros, and dashboard creation Experience in high-volume or seasonal hiring is highly preferred Technical Skills: Advanced Excel, Power BI, PowerPoint, Google Sheets, ATS/HRMS Interested candidate please drop in your CV to Kruthika.m@247.ai

Role & responsibilities Strategic Executive Influence (30%) Deliver high-impact insights and advisory support to the ELT and HRSLTshaping talent strategies, workforce investments, and organizational decisions with data-driven narratives and real-time analytics. AI-Driven Talent Intelligence (25%) Have experience with AI/ML solutions (e.g., talent segmentation, skills inference, generative AI for workforce planning) that anticipate trends, uncover risks, and identify opportunities for growth and optimization. Enterprise Decision Support (20%) Lead talent intelligence initiatives that inform M&A assessments, org design, strategic workforce planning, and culture evolutionconnecting people data to business outcomes. Advanced People Analytics & Workday Integration (15%) Guide robust statistical and machine learning analyses (e.g., SEM, clustering, forecasting, predictive modeling). Bridge analytics platforms with Workday to extract and operationalize insights across the talent lifecycle. Global Team Leadership (10%) Lead and evolve the People Insights team into a world-class function. Champion a culture of data literacy across HR through tools, enablement, and strategic partnerships. Preferred candidate profile 1015 years of progressive experience in People Analytics, Data Science, Strategy, or Organizational Effectiveness with significant exposure to executive-level influence. 8+ years leading high-performing teams, ideally in a global, matrixed organization. Deep fluency with Workday including data extraction, integration, and reportingand the ability to bridge it with analytics tools and platforms. Proficiency in Python, R, SQL, Power BI/Tableau, and cloud environments (Azure, AWS, or GCP). Proven ability to communicate complex insights through clear storytelling that drives action at the highest levels

technical/professional report, with Role purpose: The role will be responsible for design, create, changes of SuccessFactors Reports (All types Table, Canvas, Dashboards and Story). The Role would also require understanding the data insights of HR Domain (All modules like T&A, EC, Talent & Succession, PD, RCM , OFB/ONB etc) processes to cater to Business requirements and Dashboards requirement mapping. Experience in understanding business requirements for SF Reports , processing, consolidation, and distribution/Scheduling of data utilizing SuccessFactors Reporting Tool is a must. Must have a sound understanding of Success Factors HR Processes. Must have excellent skill set in formulating and consolidating large data sets in excel by utilizing the excel formulas. Must have experience is building RCM, T&A , PD and Annual reports utilizing HR SuccessFactors Data. Good to have working skillset for SAP Analytics Cloud and Qlik Sense. Must have working experience for building dashboards in any of the tools such as Success Factor Report center Story, Power Apps, Power BI, Qlik Sense etc. Must have technical / professional qualifications: 6+ years of HR Operations Experience with at least 3+ years in SuccessFactors Reporting module. Sound understanding of HR processes across Success Factors modules in a global enterprise. Good communication skills to help queries on SF all Reports types from Market users and stakeholders.

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for? Workforce Analytics Workforce Experience Analytics Adaptable and flexible Agility for quick learning Ability to work well in a team Ability to meet deadlines Collaboration and interpersonal skills Microsoft Excel Microsoft PowerPoint Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for? Workforce Analytics Workforce Experience Analytics Adaptable and flexible Agility for quick learning Written and verbal communication Ability to meet deadlines Ability to work well in a team Microsoft Excel Microsoft PowerPoint Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About Amura At Amura , we believe the most under-appreciated route to unlocking human potential is by building a healthier bodyleading to a better brain. With billions of healthier brains in healthier bodies, humanity will be capable of solving todays unsolvable problems, including many existential threats, within decades. This transformation will generate unimaginable wealth, usher in a new renaissance, and shape a more magnanimous, kind, and intellectually advanced world. We are exhilarated by this vision and are committed to creating this future quickly, distributing it widely, and optimizing for all forms of human excellence. Role Overview As a Data Analyst – Talent Acquisition , you will partner closely with the Head of TA to drive strategic hiring decisions using actionable insights. You'll act as the analytical brain behind our hiring engine tracking trends, forecasting needs, and aligning hiring plans with business objectives. If you enjoy making sense of messy data, building dashboards, and solving real-world business puzzles using numbers—this role is tailor-made for you. Key Responsibilities Strategy Planning & Execution Drive headcount planning and manpower forecasting across business units. Support recruitment and workforce budgeting in collaboration with Finance and Leadership. Develop hiring models that proactively meet future business needs. Translate recruitment and business KPIs into actionable metrics and dashboards. Contribute to strategic projects including funnel diagnostics, performance benchmarking, and sourcing ROI analysis. Operational Excellence Own and maintain dashboards for recruitment tracking, hiring velocity, cost per hire, time to fill, etc. Track hiring metrics and OKRs in partnership with the TA team. Utilize tools such as Excel/Google Sheets, Power BI, and Notion to organize and present recruitment data. Develop SOPs and documentation for manpower planning, budgeting, and reporting. Identify and resolve inefficiencies in recruitment data processes. Cross-Functional Collaboration Work with HR, Finance, and Business Teams to align headcount plans with recruitment actions. Collaborate with Leadership for reporting, insights, and scenario planning during reviews and board meetings. Coordinate with external vendors and agencies for compensation benchmarking and hiring trend analysis. Leadership Support & Communication Prepare decks, dashboards, and reports for leadership meetings. Manage ongoing data projects by identifying gaps, tracking timelines, and ensuring stakeholder alignment. Provide insights that influence key decisions related to hiring budgets, team structures, and workforce scaling. Requirements Experience: 2 to 5 years in data analysis, workforce planning, finance, or similar roles. Skills: Strong analytical skills, advanced Excel/Google Sheets expertise, dashboard creation (Power BI/Tableau), and business understanding. Tech Savvy: Proficient with SQL, Excel, Power BI/Tableau, and productivity tools like Notion. Mindset: Self-starter who enjoys structure and can thrive in fast-paced or ambiguous environments. Communication: Ability to transform data into compelling stories, and communicate effectively with recruiters and CXOs alike. Good to Have Experience in a high-growth startup or within a TA/People/Finance function. Exposure to budgeting, workforce modeling, or talent analytics. Skill in visualizing data across different formats—dashboards, presentations, or one-pagers. Familiarity with India’s hiring landscape and talent trends across cities and industries.

Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Role Overview : The Senior SME Workforce Productivity is responsible for monitor and analyse workforce productivity performance metrics and work closely with Retail Workforce Productivity Advisor and retail operations teams to continuously drive the labour model efficiencies. You are responsible for maintaining the retail labour model and carrying out administration tasks on our retail labour management platform (Reflexis)! Shift Timing: 5 AM to 2 PM IST Responsibilities: Track and analyze workforce performance metrics to identify trends and opportunities for labour cost optimization Provide regular reports on productivity metrics and workforce trends Help developing labour hour/cost plans to ensure optimal workforce levels aligned with business needs Apply data analytics to inform labour optimization project decision-making and drive productivity initiatives Ensure labour optimization initiatives execution is consistent with project plans and cost savings are captured accordingly Job requirements & qualifications: Be comfortable with repetitive work and timebound actions High attention to detail Prior experience within a workforce planning role ideally with Reflexis or a similar platform Confident using systems and s strong commercial skill Proficient using workforce management systems such as Reflexis or similar platforms i.e. Kronos Please apply on the below link : https://bpinternational.wd3.myworkdayjobs.com/bpCareers/job/India---Pune/Senior-SME---Workforce-Productivity_RQ092575

Key Responsibilities: Lead recruitment planning and delivery aligned with business needs, timelines, and budgets. Manage backend hiring tools and processes for efficiency and scalability. Drive hiring strategy execution at site level with a focus on business-as-usual and peak hiring cycles. Own dashboards, data reporting, and analytics to support performance tracking and hiring strategy. Collaborate cross-functionally with HR, business units, and hiring managers. Provide actionable insights through hiring analytics and reports to improve sourcing and hiring efficiency. Preferred candidate profile : Education: Graduation (Mandatory) Work Experience: 10- 15 years in recruitment operations, hiring strategy, and team management Proven hands-on experience in advanced Excel, recruitment automation, macros, and dashboard creation Experience in high-volume or seasonal hiring is highly preferred Technical Skills: Advanced Excel, Power BI, PowerPoint, Google Sheets, ATS/HRMS Interested candidate please drop in your CV to Kruthika.m@247.ai

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Workforce Analytics Good to have skills : Autosys Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. You will be sought out as an expert, enhancing Accenture's marketplace reputation. Your typical day will involve shaping Accenture and client strategy, using your deep technical expertise, business acumen, and fluid communication skills. You will work directly with clients in a trusted advisor relationship to gather requirements, analyze, design, and/or implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior professionals. Ensure timely delivery of projects. Identify and mitigate risks. Conduct regular team meetings to track progress and address any issues. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP SuccessFactors Workforce Analytics. Strong understanding of statistical analysis and machine learning algorithms. Experience with data visualization tools such as Tableau or Power BI. Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 5 years of experience in SAP SuccessFactors Workforce Analytics. This position is based at our Hyderabad office. A 15 years full time education is required.Qualifications 15 years full time education

Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, as-is/ to-be analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodology Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Workforce Analytics Commitment to quality Adaptable and flexible Microsoft Excel Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Workforce Analytics Resource Capacity Forecasting & Planning Any scheduling tool experience - IEX/Verint/Aspect Roster preparation and scheduling Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

- Develop forecasting/workforce models - Analyze historical data - Identify trends/opportunities - Design workforce reports/dashboards - Present data trends/analysis - Manage internal/external relationships - Provide data-based insights. Required Candidate profile Technical Expertise: Forecasting, workforce planning, statistical analysis, Excel, Oracle Finance Job Experience: 5-10 years in workforce analytics/planning BS/BA in related field (MBA/MS preferred)

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Workforce Analytics Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. You will be sought out as an expert, enhancing Accenture's marketplace reputation. Your typical day will involve shaping Accenture and client strategy, using your deep technical expertise, business acumen, and fluid communication skills. You will work directly with clients in a trusted advisor relationship to gather requirements, analyze, design, and/or implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior professionals. Ensure timely delivery of projects. Identify and mitigate risks. Conduct regular team meetings to track progress and address any issues. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP SuccessFactors Workforce Analytics. Strong understanding of statistical analysis and machine learning algorithms. Experience with data visualization tools such as Tableau or Power BI. Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 5 years of experience in SAP SuccessFactors Workforce Analytics. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Overview: We are seeking a dedicated HR Analytics Specialist to join our HR team and contribute to the success of our HR operations. The candidate will be responsible for analyzing HR data and metrics to support decision-making, improve HR processes and enhance employee experience. This role will involve using data-driven insights to help the organisation maintain an efficient and productive workforce, essential for driving the mission of our company. Key Responsibilities: HR Data Management & Analytics: Collect, organize and maintain accurate employee data, including performance metrics, attendance, turnover and recruitment records. Ensure data integrity and compliance with internal and external reporting requirements. Gather and consolidate data from various HR systems (e.g., Payroll, attendance, performance evaluations). Prepare periodic reports on employee demographics, turnover, retention and other HR KPIs. Assist in developing dashboards for HR leadership to monitor key metrics. Conduct detailed analysis of key HR metrics such as attrition rates, employee engagement, recruitment effectiveness and productivity. Prepare regular and ad-hoc HR reports for management, including dashboards on recruitment, turnover and employee performance. Analyse trends in workforce performance, recruitment, and retention. Track and report on recruitment success rates, offer acceptance rates and employee satisfaction scores. Provide insights on employee engagement, absenteeism and turnover. Recruitment Analytics: Track recruitment KPIs (e.g. Time-to-hire, cost-per-hire, offer acceptance rates). Analyse hiring trends and provide recommendations for optimising recruitment processes. Provide data-driven recommendations to improve recruitment strategies. Analyse the reasons for employee attrition and suggest strategies for retention. Collaborate with the recruitment team to identify trends in sourcing channels and candidate profiles. Employee Retention & Engagement: Monitor and analyse employee engagement survey results, exit interviews and retention data. Provide data-driven recommendations for improving employee satisfaction and reducing attrition, especially in branch and field roles. Utilise predictive analytics to identify potential areas of improvement in staffing, attrition, and employee engagement. Forecast workforce needs based on business expansion plans, seasonal needs and attrition trends. HRIS & Systems Management: Work closely with the HR team to ensure effective use of HR Information Systems (HRIS) and HRMS (HROne) Participate in the implementation and maintenance of HR software to streamline HR processes and improve data accuracy. Workforce Planning & Optimization: Assist in forecasting staffing needs based on business growth, market trends, and internal data. Collaborate with HR and Operations teams to design strategies that optimize workforce performance, especially in the field offices. Compliance & Audit: Ensure that all HR analytics processes comply with regional labor laws and company policies. Support audit processes with relevant HR data and reports. Ensure compliance with data privacy regulations in handling sensitive employee data. Work closely with the compliance team to ensure that all HR analytics activities adhere to legal standards. Training and Development Analytics: Analyse training program outcomes and recommend improvements based on employee performance data. Monitor the impact of development initiatives on employee productivity and career progression. Cross-functional Collaboration: Work with other departments to integrate HR data with business operations and overall company performance. Preferred candidate profile: Masters Degree in Human Resource Management (MBA/MA/MSc/PGDM) SHRM Certified Professional (SHRM-CP) and Senior Certified Professional (SHRM-SCP) for Human Resource Management. 1+ years of experience in HR analytics, workforce data management or a related role preferably within the microfinance or financial services industry. Proficiency in HRIS (preferably HROne or other relevant systems) and analytics tools such as Excel, Power BI or Tableau. Strong analytical skills with the ability to interpret complex HR data and provide actionable insights. Familiarity with microfinance operations or the financial sector will be an added advantage. Excellent communication skills and ability to work in cross-functional teams. Perks and benefits: Up to 12 lakhs CTC (INR) per annum.

AnalyzeHR datato provideinsights on employee engagement, retention, and performance. Developand maintain dashboards using Excel to track keymetrics and KPIs.Collab with stakeholdersto designandimplement learning management systems(LMS) for employees.

Must - Degree in Human Resource Management, 2020/2021 passed out MBA(HR) from premium Institute. - Sound understanding of Human resources fundamentals, Proficiency on MS Office tools Desirable - Excellent Communication skills, Strong leadership and problem-solving skills, Proactive nature, Excellent interpersonal skills, meticulous attention to details, Highly organized and good people skills - Ready to work from both offices of Bengaluru as per assigned BUs, Open to travel independently to client site / Virtusa offices in Bengaluru / other cities across India for client connect / employee engagement meetings. - Candidates from Bengaluru geo are preferred. Key responsibilities - Work on implementing Human Resources programs and practices for respective business unit(s) - Contribute towards designing initiatives aimed at enhancing Employee Experience - Driving Engagement activities for specific BU as well as Pune location centric. - Working with respective Business leaders and SBU HR Heads for implementation of business Unit specific HR programs, employee connects, facilitate quarterly R&R, Townhalls, etc. - Work with the respective HR leads on Workforce analytics and designing interventions accordingly. - Workforce Analytics Predicting trends Suggest and implement interventions - HR metrics tracking, analyzing, and reporting with SBU HR, business leaders, etc. as per requirement. - Support BU resignation discussions, retention management and also facilitate towards proactive retention strategies. - Support Performance Management - Support culture specific interventions - Policy and Process implementation/ communication to the team members. - Issue/ Query resolution, grievance handling - Employee Relations Support various types of people issues, viz performance, absenteeism, behavioural, sensitivity, workplace harassment, diversity, POSH - Collaborate with other functions (TAG, TD, Mobility etc.) for closing out on employee work-life transactions.

Implementation and Configuration: Lead the implementation and configuration of SAP SuccessFactors modules Learning Management System (LMS), Recruitment and Candidate Management (RCM & RMK), Workforce Analytics (WFA) Required Candidate profile Integration: Ensure collaboration with technical team to set up seamless integration of SAP SuccessFactors modules with other HR systems and applications.

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Workforce Analytics Adaptable and flexible Problem-solving skills Commitment to quality Scheduling/Real-time Management Scheduling tools - IEX/Aspect/Verint Advance Microsoft Excel Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation