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Job Description Required Skills & Qualifications: Bachelor’s degree in English, Communications, Technical Writing, Computer Science, or a related field. 5–7 years of proven experience in technical writing in a software or IT environment. Strong understanding of software development life cycles (SDLC), Agile methodologies, and technical documentation practices. Familiarity with APIs, SDKs, and developer documentation. Experience with structured authoring (DITA/XML). Knowledge of HTML, CSS, or scripting languages is a plus. Responsibilities Key Responsibilities: Create, edit, and maintain clear, concise, and accurate documentation including user guides, installation manuals, API documentation, online help, and FAQs. Work closely with engineering, product, and QA teams to gather technical information and translate it into easy-to-understand content. Organize and structure content to support discoverability, reuse, and scalability. Adhere to documentation standards and style guides to ensure consistency across all documents. Manage multiple documentation projects with competing deadlines. Conduct peer reviews and provide feedback to improve the overall quality of documentation. Participate in product design and usability reviews to provide feedback from a documentation perspective. Use tools like Markdown, XML, DITA, or other content authoring tools as required. Qualifications ABOUT US About Us Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less
