Senior Software Quality Assurance Engineer

Position Overview

The Quality Assurance Sr Manager will lead initiatives to deliver robust testing processes and ensure all software products meet established quality standards. This role is crucial for ensuring comprehensive testing across all types—functional, non-functional, automated, and AI-driven testing. The ideal candidate will deeply understand software quality assurance practices and have experience working with AI-based testing tools, particularly in the insurance domain.

Key Responsibilities

· Lead and mentor the QA teams to deliver high-quality software releases on time and within scope.

· Develop, implement, and maintain quality assurance standards, procedures, and methodologies to ensure consistent and comprehensive testing.

· Collaborate with cross-functional teams, including development, product management, and offering management, to align on quality requirements and objectives.

· Oversee all testing activities (manual, automated, functional, performance, security, regression) for various product releases.

· Drive the adoption and implementation of AI-based testing tools and techniques to optimize testing efficiency and coverage.

· Ensure the identification and resolution of defects throughout the software development lifecycle.

· Create and maintain detailed test plans, test cases, and test scripts, ensuring comprehensive coverage of product requirements.

· Monitor key quality metrics and use data-driven insights to drive continuous improvements in the QA processes.

· Ensure all testing complies with industry regulations and best practices in the insurance domain.

· Manage testing environments, tools, and resources effectively to support parallel testing initiatives.

· Stay updated on the latest trends and advancements in software testing, particularly in AI-driven testing solutions.

· Lead root cause analysis for critical defects and incidents, working with development teams to ensure timely fixes.

Qualifications

· Minimum of 10 years of experience in software quality assurance, with at least 5 years in a managerial or leadership role.

· Deep knowledge of all types of testing (functional, non-functional, automated, security, performance, etc.).

· Experience with AI-based testing tools and techniques is required.

· Strong knowledge of quality management frameworks and software development lifecycle (SDLC) processes.

· Hands-on experience with automation frameworks (e.g., Selenium, Appium, JUnit) and modern testing methodologies (e.g., Agile, DevOps).

· Familiarity with testing tools like Selenium, Cypress, Protractor, JoCoCo, SonarQube

· Prior experience in the insurance software industry is highly desirable.

· Excellent leadership, communication, and interpersonal skills.

· Ability to work effectively in a fast-paced, collaborative environment.