Senior Software Engineer - Site Reliability

About Freshworks:

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

Fresh vision. Real impact. Come build it with us.

Write scripts for automating DevOps tasks such as configuration management, provisioning, and deployments using Python, Ruby, or Go.
Integrate scripts with DevOps tools and pipelines.Manage user accounts, permissions, and file systems.Perform advanced Linux administration and shell scripting tasks.Automate system administration tasks using shell scripts.Design and implement CI/CD pipelines for automating deployments and testing.Utilize popular CI/CD tools such as Jenkins and GitLab CI/CD.Integrate CI/CD pipelines with version control systems and container orchestration platforms.Set up and manage monitoring and logging solutions.Use tools for collecting, analyzing, and visualizing application and infrastructure logs.Troubleshoot issues based on monitoring and logging data.Utilize Git for version control and collaboration.Perform branching, merging, and conflict resolution using Git.Set up and manage Git repositories.Work effectively with developers, operations teams, and other stakeholders.Document DevOps processes and procedures.Troubleshoot complex DevOps issues.Identify root causes of problems and implement solutions.

Qualifications

Experience: 4-6 years

Additional Information

Additional information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.