Senior Software Engineer

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world. The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.

We are looking for a Senior Software Engineer to join our team!

Microsoft Copilot Studio is a critical and strategic product for Microsoft in the Copilot and Agentic AI era, empowering users to create, deploy, and manage AI-driven agents effortlessly. As a global, distributed Azure-based platform, we operate highly scalable, multi-tenant microservices to make agent building simple, impactful, and enterprise-ready.

We are the Agent Lifecycle and Admin Experiences team at Microsoft Copilot Studio, based in IDC, where we focus on building seamless, secure, and scalable solutions that power the agent ecosystem. You will be a part of a team of engineers who thrive on solving complex problems at scale while doing it with impeccable quality. You will play a crucial role in designing, developing and maintaining highly scalable, available, reliable, secure and efficient solutions that change the world of our customers while creating an inclusive environment that attracts and retains high-performing engineers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR

• Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python or equivalent experience.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Excellent verbal, written, and cross-team collaboration skills.

• Passion for improving software quality and engineering excellence.

• A team player and collaborator, across time zones and diverse stakeholder groups.

• Passion for improving software quality and engineering excellence.

• Experience with building infrastructure using Microsoft Azure, AWS, or Google Cloud.

• Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).
• Support the broader product group in product and feature development, as well as live-site operations.
• Drive feature development with focus on technical direction, quality, usability & performance leveraging data for making decisions.
• Collaborate across internal & external stakeholders providing leadership and mentoring.
• Coach teams and drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Leverages subject-matter expertise of cross-product features with appropriate stakeholders (e.g., product managers) to drive multiple group's project plans, release plans, and work items.
• Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions.
• Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers.