Senior Site Reliability Engineer-SRE

About Rocketlane

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.

We’re a close-knit team of close 200 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.

What will you do

self-motivate

3–6 years of experienc

• .Design, build, and manage cloud infrastructure using Infrastructure as Code (IaC) tools lik

  e Terraform, Ansible, Chef, or CloudFormati

  o
• n.Champion observability by definin

  g SLIs, SL

  Os, and building robus

  t monitoring, logging, and alerting syste

  ms using tools lik

  e Prometheus, Grafa

  na, and custom telemetr
• y.Ensur

  e availability, scalability, and resilien

  ce of our SaaS platform and platform services in productio
• n.Proven ability t

  o improve system observabili

  ty through th

  e design and instrumentation of system-level metri

  cs, enhancing visibility into system health, performance, and bottleneck

• s.Dive deep into complex system architectur

  es to solve critical performance and reliability challeng
• esWork with developers and product teams t

  o embed NFR (Non-functional Requirement

  s) into every product and feature releas
• e.Conduc

  t root cause analys

  is and system-level debugging (primarily o

  n Lin

  ux
• ).Build and maintai

  n CI/CD pipelin

  es, automating deployments and infrastructure operations across environment
• s.Scale infrastructure to meet growth needs while optimizing cost and performanc
• e.Take ownership o

  f incident response, on-call rotatio

  ns, and blameless postmortem
• s.Collaborate cross-functionally to drive technical and architectural decisi
• onHighl

  y self-driv

  en

  , accountab

  le, and eager to own initiatives end-to-end. Comfortable working i

  n startups or small tea

  ms, where flexibility, speed, and autonomy are key. Stron

  g communicati

  on an

  d cross-team collaborati

  on skill

s.You should apply

• ifProficient in at least o

  ne programming langu

  age — Python, Java, or simil
• ar.Demonstrated experience wi

  th performance optimizat

  io

  n, latency reduct

  ion, a

  nd scaling servi

  c
• es.Strong analytical skills f

  or incident debugg

  in

  g, log analy

  sis, a

  nd system troubleshoot

  i
• ng.Understanding

  of service-level metr

  ics (SLIs, SLOs, error budgets) and how to operationalize th
• em.Experience buildi

  ng large-scale, distributed, resilient syst

  e
• ms.Strong understanding of core infrastructure components such as load balancers, firewalls, and databases — including their internal workings and operational fundamenta

• ls.Solid understanding of infrastructure cost managem

  ent — proactively identifies cost drivers, implements optimization strategies, and contributes

  to cost reduction initiati

  ves without compromising reliability or performan
• ce.Familiarity wi

  th on-call responsibilit

  ie

  s, incident managem

  ent, a

  nd root cause analy

  s
• is.Strong experience wi

  th Infrastructure as Code (I

  aC): Terraform, Ansible, Chef, or CloudFormation and other orchestration to

• olsAbility to deep-dive into third-party or internal library codeba

  ses to understand internal behavior, debug complex issues, and contribute insights or fixes when need
• ed.Solid understanding

  of cloud platfo

  rms — preferab

  ly

  AWS, but Azure or GCP is also acceptab

le.Why join

us?At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mond

• ays:Impact and owner

  ship: You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them hap

• pen.Work with the

  best: We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the me

• mes.Celebrate

  wins: Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating

• big.Learn and

  grow: We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate

• it).Flexibility and bal

  ance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pajamas optional (at least outside the offi