Job
Description
About Rocketlane
Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation, Our missionTo empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects?reducing chaos and boosting customer satisfaction across industries, Were a close-knit team of close 200 passionate professionals, all focused on building a product that teams love to use Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners, What will you do We're looking for a self-motivated, enthusiastic, and hands-on engineer to set up solid DevOps and SRE foundations If you thrive in a small, high-energy team and want to play a key role in shaping infrastructure and reliability at scale, this is the place for you Were looking for a hands-on engineer with 36 years of experience who has a solid grasp of cloud infrastructure, a strong foundation in Infrastructure as Code (IaC), and a keen eye for choosing the right tools for the job Design, build, and manage cloud infrastructure using Infrastructure as Code (IaC) tools like Terraform, Ansible, Chef, or CloudFormatio Champion observability by defining SLIs, SLOs, and building robust monitoring, logging, and alerting systems using tools like Prometheus, Grafana, and custom telemetr Ensure availability, scalability, and resilience of our SaaS platform and platform services in productio Proven ability to improve system observability through the design and instrumentation of system-level metrics, enhancing visibility into system health, performance, and bottleneck Dive deep into complex system architectures to solve critical performance and reliability challeng esWork with developers and product teams to embed NFR (Non-functional Requirements) into every product and feature releas Conduct root cause analysis and system-level debugging (primarily on Linux Build and maintain CI/CD pipelines, automating deployments and infrastructure operations across environment Scale infrastructure to meet growth needs while optimizing cost and performanc Take ownership of incident response, on-call rotations, and blameless postmortem Collaborate cross-functionally to drive technical and architectural decisi onHighly self-driven, accountable, and eager to own initiatives end-to-end Comfortable working in startups or small teams, where flexibility, speed, and autonomy are key Strong communication and cross-team collaboration skill You should apply ifProficient in at least one programming language ? Python, Java, or simil Demonstrated experience with performance optimization, latency reduction, and scaling servic Strong analytical skills for incident debugging, log analysis, and system troubleshooti Understanding of service-level metrics (SLIs, SLOs, error budgets) and how to operationalize th Experience building large-scale, distributed, resilient syste Strong understanding of core infrastructure components such as load balancers, firewalls, and databases ? including their internal workings and operational fundamenta Solid understanding of infrastructure cost management ? proactively identifies cost drivers, implements optimization strategies, and contributes to cost reduction initiatives without compromising reliability or performan Familiarity with on-call responsibilities, incident management, and root cause analys Strong experience with Infrastructure as Code (IaC): Terraform, Ansible, Chef, or CloudFormation and other orchestration to olsAbility to deep-dive into third-party or internal library codebases to understand internal behavior, debug complex issues, and contribute insights or fixes when need Solid understanding of cloud platforms ? preferably AWS, but Azure or GCP is also acceptab Why join usAt Rocketlane, were all about building a great product and a great place to work Heres why youll actually look forward to Mond ays:Impact and ownership: You wont just be another cog in the machine; here, youre more like a turbocharged engine part Bring your ideas, make them hap penWork with the best: Were a team of passionate, quirky, and ridiculously talented people Come for the work, stay for the me mesCelebrate wins: Whether were hitting major milestones or celebrating new funding, we like to mix it up From rap videos to team outings, we believe in celebrating bigLearn and grow: Were all about learning?and were not just talking about the latest SaaS trends Youll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it)Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm Thats why we offer flexibility around hours?so you can bring your best energy, whether youre an early bird or a night owl Pajamas optional (at least outside the offi ce),
