Senior ServiceNow Developer

As an expert technology advisor and managed service provider, Ensono is dedicated to accelerating clients" digital transformation to achieve lasting business outcomes. With over 3500 associates globally and headquarters in greater Chicago, Ensono offers comprehensive strategic and managed services for mission-critical applications. Our certified experts in AWS, Azure, and Google Cloud, along with being recognized as Microsoft Datacenter Transformation Partner of the Year, ensure that we are your relentless ally in navigating through your digital transformation journey. **Role Overview:** You will be responsible for leading the design, development, and implementation of ServiceNow solutions to ensure alignment with business objectives and industry best practices. As the primary technical advisor and subject matter expert for ServiceNow platform architecture, you will provide guidance on system design, integration strategies, and solution scalability. Collaborating with stakeholders, analyzing complex workflows, and architecting innovative solutions using ServiceNow platform capabilities will be key aspects of your role. **Key Responsibilities:** - Design and implement ServiceNow modules, applications, and integrations leveraging scripting languages, APIs, and web services. - Develop ServiceNow portals and service catalogs to enhance user experience and drive self-service adoption. - Configure and integrate virtual agents and chatbots to automate workflows and enhance service delivery. - Ensure performance, stability, and reliability of ServiceNow instances through performance tuning and optimization. - Provide technical leadership and mentorship to development teams, guiding junior developers in coding best practices and platform optimization techniques. **Qualifications Required:** - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 8 years of experience in ServiceNow development with a strong background in technical architecture and solution design. - Extensive expertise in ITSM development, service portal development, chatbot, and virtual agent development on the ServiceNow platform. - Proficiency in scripting languages such as JavaScript, Glide, and Jelly with hands-on experience in customizing ServiceNow applications and workflows. - Demonstrated experience in integrating ServiceNow with third-party systems and applications using APIs, web services, and RESTful interfaces. - Strong problem-solving skills, excellent communication, and interpersonal skills with the ability to effectively engage with stakeholders at all levels. You will work in a shift from 1:30 PM to 10:30 PM IST to lead the ServiceNow development efforts, collaborate with cross-functional teams, and stay updated on emerging technologies to drive continuous innovation within the platform.,