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Senior ServiceNow Developer

Senior ServiceNow Developer

Luxoft

6 - 10 years

0 Lacs

haryana

Posted:21 hours ago| Platform: Shine logo

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Skills Required

servicenow itsm cmdb javascript relational databases erp hris restsoap apis glide performance analytics flexera

Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior ServiceNow (SNOW) Engineer, you will be responsible for optimizing the ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Your key responsibilities include: - Designing, building, and maintaining data models, tables, and relationships within the ServiceNow platform. - Extending and customizing out-of-the-box modules (e.g., CMDB, Incident, Change, Request) to meet business requirements. - Ensuring data integrity, normalization, and performance optimization across the ServiceNow environment. - Collaborating with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. In addition, you will be involved in: - Developing real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. - Delivering insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. - Automating the generation and distribution of recurring reports to stakeholders. - Working with business and technical teams to define and implement reporting frameworks tailored to their needs. Furthermore, you will be required to: - Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. - Build and maintain data pipelines to and from external systems such as CMDB, HRIS, ERP, Flexera, etc. - Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. - Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Qualifications required for this role are: - Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. - Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). - Strong experience with REST/SOAP APIs for ServiceNow integrations. - Solid understanding of relational databases, data normalization, and model optimization. - Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Soft skills required include: - Strong communication and collaboration skills. - Proven ability to translate business requirements into scalable ServiceNow solutions. - Analytical and detail-oriented mindset with a problem-solving approach. Please note that proficiency in English at C1 Advanced level is required for this position. *Note: Job description does not contain any additional information about the company.*,

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Senior ServiceNow Developer