Senior Sales Executive

Job Title: Senior Sales Executive – Luxury Jewellery
Location: Jubilee Hills, Hyderabad
Compensation Range: ₹7.2 LPA to ₹9.6 LPA + Performance-Based Incentives

About the Role

We are seeking a highly experienced, polished, and customer-focused Senior Sales Executive to join our ultra-luxury jewellery showroom in Jubilee Hills. The ideal candidate will have a deep understanding of high-value diamonds, precious gemstones, and luxury jewellery craftsmanship. This role demands strong sales acumen, refined interpersonal skills, and a passion for delivering elite service to high-net-worth individuals (HNIs) and exclusive clientele.

Key Responsibilities

1. Sales Generation

• Assist customers in selecting exquisite jewellery tailored to their style, taste, and requirements.
• Introduce new arrivals and promote existing collections to meet and exceed sales targets.
• Communicate jewellery value, features, and craftsmanship with clarity and sophistication.
• Drive high-ticket transactions and consistently achieve monthly sales goals.

2. Customer Relationship Management

• Cultivate long-term relationships with HNI clients including business families, senior executives, technocrats, celebrities, and NRIs.
• Provide impeccable service throughout the customer journey, from inquiry to post-sale follow-up.
• Proactively resolve any concerns to ensure complete satisfaction and repeat business.
• Maintain and grow a portfolio of elite clients through personalized service and engagement.

3. Store Operations

• Uphold an elegant and luxury-aligned showroom atmosphere in line with brand standards.
• Ensure accurate billing, documentation, and adherence to internal operational processes.
• Support daily stock management, premium product arrangement, and inventory planning.

4. Product & Market Knowledge

• Stay informed about the latest trends in luxury jewellery, gemstone innovations, and global design movements.
• Offer expert guidance on jewellery customization, certifications, and long-term value.
• Monitor competitor offerings and suggest improvements to maintain a market-leading position.

5. Promotions & Marketing

• Represent the brand in exclusive exhibitions, private events, trunk shows, and elite client activations.
• Share customer feedback and insights to optimize product offerings and marketing strategies.

6. Team Collaboration & Leadership

• Work closely with store management and peers to drive store performance.
• Mentor and guide Junior Sales Executives to foster team development and knowledge sharing.
• Contribute to planning by sharing insights on customer preferences and sales trends.

Key Skills & Qualifications

• Education: Minimum High School Diploma
• Experience: Minimum 8 years in luxury jewellery retail, with expertise in high-end gemstone and heritage collections
• Presentation: Exceptionally well-groomed, confident, and polished appearance and demeanour
• Sales Acumen: Demonstrated success in closing high-value sales (₹20 lakh and above per transaction)
• Customer Service: Empathetic, relationship-driven, and committed to luxury service standards
• Product Knowledge: Deep understanding of diamonds, gemstones, metals, certifications, and fine jewellery craftsmanship

Working Hours

• 10 hours per day, based on the store’s operational schedule

Employee Benefits

• Provident Fund (PF)
• Paid Leave
• Daily Snacks
• Annual Bonus
• Health Insurance
• Career Growth & Advancement Opportunities
• Supportive and Professional Work Environment

Job Types: Full-time, Permanent

Pay: From ₹60,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Experience:

• Luxury Jewellery Sales: 8 years (Required)

Location:

• Jubilee Hills, Hyderabad, Telangana (Required)

Work Location: In person

Speak with the employer
+91 7093326464