Senior Sales Engineer

Company Description

Orient Enterprise (Gujarat) Pvt. Ltd., established in 1997, specializes in the service and supply of industrial (MRO) products to optimize equipment reliability. The company is an authorized distributor for leading brands such as SKF India Limited, Nord Drivesystems, and Castrol India Limited, among others. With four branches across Ahmedabad, Rajkot, and Haridwar, and a modern warehouse in Ahmedabad, Orient Enterprise ensures efficient product supply supported by SAP systems and advanced storage solutions. Certified Maintenance Partners of SKF, the company boasts a skilled team of service engineers trained to deliver expert technical solutions that minimize machine downtime. Supported by a dedicated sales and service team of over 60 employees, Orient Enterprise prioritizes timely and quality-driven customer support.

Role Description

This is a full-time, on-site role for a Senior Sales Engineer, based in Ahmedabad. The Senior Sales Engineer will be responsible for identifying customer requirements, delivering technical solutions, and supporting the sales process. Daily responsibilities include providing technical support to clients, managing and nurturing customer relationships, preparing proposals, coordinating with internal teams, and conducting site visits to offer reliable maintenance recommendations and solutions.

Qualifications

• Proven expertise in Sales Engineering, including the ability to understand technical concepts and apply them effectively in sales scenarios.
• Strong skills in Technical Support to provide insightful troubleshooting, product guidance, and technical solutions to clients.
• Excellent Communication and Customer Service skills to address client queries, foster relationships, and deliver a high standard of service.
• Experience in Sales and a demonstrated ability to meet sales targets while developing client relationships.
• Analytical skills and the ability to recommend effective maintenance and operational solutions to minimize downtime and improve equipment performance.
• Bachelor's degree in Mechanical or Electrical Engineering, or a related field, is preferred.
• Experience in working with industrial products or MRO services will be considered an advantage.