Senior QA/BA Analyst – Professional Healthcare Liability Insurance

Job Summary:

Senior QA Analyst

This role demands a proactive, detail-oriented individual with excellent communication skills and the ability to work in a fast-paced, collaborative environment.

Key Responsibilities:

• Analyze production issues, coordinate root cause analysis with BA and development teams, and ensure timely resolution.
• Work closely with BAs to understand business requirements and translate them into effective test cases and test strategies.
• Perform end-to-end QA testing, including

  functional

  ,

  regression

  , and

  integration

  testing for insurance applications.
• Validate and verify policy data across all stages of the

  Policy Life Cycle (New Business, Renewal, Endorsement, Cancellation, Reinstatement)

  .
• Conduct thorough testing of financial modules related to billing, payments, and accounting functionalities.
• Understand and validate various forms and endorsements attached to policies throughout the PLC.
• Prepare detailed QA documentation including test plans, test scripts, defect reports, and status reports.
• Ensure traceability from requirements to test cases and test results.
• Engage in

  UAT support

  and

  post-production validations

  as necessary.

Required Skills & Qualifications:

• 5–8 years

  of experience in

  Professional Healthcare Liability Insurance

  .

• 1–2 years

  of hands-on

  Business Analyst

  experience preferred.
• Strong knowledge of

  insurance policy life cycle

  , financial modules, and standard insurance forms/documents.
• Hands-on experience with QA methodologies and tools (e.g., Azure DevOps).
• Proficiency in analyzing logs, identifying root causes of production issues, and coordinating with developers for fixes.
• Ability to read and understand SQL queries and validate data across systems.
• Strong verbal and written communication skills – must be able to document findings, communicate with stakeholders, and present insights clearly.
• Self-starter with a sense of ownership and the ability to work independently or within a team.