Job
Description
LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The People Ops team is the front-line of our People Team, supporting our LiveRamp employees on their day to day HR questions. This thoughtful and thorough team partners across LiveRamp departments behind the scenes on organizational changes, onboarding, offboarding, and many other moments throughout the employee lifecycle. Through our ticketing system (AskRamp aka FreshWorks), the People Ops team manages the People Ops queue, Tier 1 & Tier 2/3 tickets, escalations, and routes cross-functional tickets to other AskRamp queues. People Ops has a direct impact on our employee experience, and is a versatile and resilient team! Responsibilities Should have handled the employee life cycle management (Hire to Retire) Demonstrate good proficiency in HR processes and standard operating procedures Managing & Coordinating queries on Ticket management tool (Fresh service) Liaising with employees, Managers, and other HR colleagues Provide first-level support to employees on HR-related queries, such as benefits. Administer HR processes, such as onboarding, employee data management, and benefits enrollment. Ensure accurate and timely completion of HR-related tasks, such as preparing and maintaining personnel files, processing employee changes. Excellent written and verbal communication skills Ability to work under pressure and meet tight deadline Preferred Qualifications Graduate/ MBA with 7+ years of relevant experience. Experience, preferably in a HR Shared Services function. Experience and knowledge on Workday Application. Excellent IT skills, particularly MS Word, Power point, Excel. Fluent English - excellent verbal and written communication skills. Strong administrative ability, managing a complex and varied workload (edited) Benefits Flexible paid time off, paid holidays, options for working from home, and paid parental leave. Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, accident, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth, and more. Your medical benefits extend to your dependents including parents. More About Us LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp. To all recruitment agencies : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes. Show more Show less
