Senior Operations Specialist For SAP CoE

Hitachi Energy

7 - 11 years

13 - 18 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

procurement service management manager quality assurance sap data management performance management project management ms office risk management six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sta k eholder management: Onboarding and offboarding of all internal and external resources belonging to the SAP CoE organization within the agreed SLA; ensuring high quality onboarding by providing and maintaining onboarding related material, documentation, processes description; close collaboration with HR and IT Teams for smooth E2E process steps delivery; tools access management.
Quality Assurance: Ensuring correctness of key organizational assignments for all onboarded resources, i. e. cost center, management layers, legal entities and all other details to maintain the real time database of resources (single source of truth) in close collaboration with Controlling, HR, Sourcing and Procurement teams assignment . Weekly, monthly and quarterly quality checks ensuring the resources (as per assignments) within the organization are correct (HR, AD accounts, Product group checks, HiNext managers assignments etc. )
Operational process improvements: Lessons Learned
Risk management: Manage Risk, Issues & Dependencies (RAID log)
A dministration & comunication tasks: Planning, managing absence tracker & relevant communication
KPIs and progress r eporting: Track Key Performance Indicators and provide regular reports on operational performance of the team as well as the overall organization within it s areas: Product, Release Management, Testing, Training, Data, Project Management and Service Management
Operational tasks : Org charts maintece, DLs maintece, Mailboxes daily management, SharePoint management, Document Management System management (xECM)
In ternal meeting s coordination: SAP CoE relevant meetings preparation and hosting

Your background :

Education and experience: Bachelor s degree or equivalent required . Strong IT skills (MS Office, Exchange, SharePoint, Power BI ) .

Soft skills: Proven leadership skills in ma naging s mall teams, incl uding talent management, growth planning, performance management . Ability to generate new ideas and challenge status quo, strong analytical skills, capable of identifying and addressing challenges proactively . Excellent organizational skills with the ability to work under pressure and manage deadlines . Ability to work with multiple stakeholder s and at different levels of the organization .

Language skills: Fluent in English language and good interperso nal, networki ng, collaboration and communication skills .

Additional skills : Ce rtification in area of Project management (PMI), Service Management (ITIL), Lean Methodologies (Six Sigma) are an asset .

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