Senior Operations Executive

Job Description

Job Title: Operations Manager – EdTech (K9–K12 Segment) 🏢 Company: NNIIT 📍 Location: Hyderabad (Immediate Joiners Preferred) 💰 Salary: Up to ₹8 LPA (Based on Experience) 🧑‍💼 About the Role NNIIT is seeking a dynamic and experienced Operations Manager to lead and optimize the day-to-day operations in the K9–K12 education segment . The ideal candidate must have prior experience in managing one-on-one mentoring or academic coordination, a strong understanding of the EdTech ecosystem, and the ability to speak Telugu fluently. 🔑 Key Responsibilities Manage end-to-end operations for K9–K12 student learning programs. Oversee and streamline scheduling, student onboarding, mentor assignments, and session delivery. Coordinate with academic and sales teams to ensure seamless student experience. Conduct regular one-on-one meetings with parents, mentors, and students for progress tracking and issue resolution. Maintain reports and performance dashboards. Ensure high standards in student satisfaction, timely communication, and operational excellence. ✅ Requirements Minimum 2 years of experience in EdTech operations (preferably in the K9–K12 segment). Hands-on experience in managing or facilitating one-on-one mentoring sessions . Strong communication skills in Telugu and English . Immediate joiners are highly preferred . Strong knowledge of EdTech tools, Excel/Google Sheets, and CRM systems. 🎁 What We Offer Competitive salary up to ₹08 LPA. Career growth in a fast-paced EdTech environment. A friendly and inclusive work culture. Opportunity to work closely with academic leaders and tech teams.